Search results for query: *

inbound calls ring to HG200 and "Out of Service" it's set HG 201. However it plays HG200 VM gteeting if unanswered by HG 201. Same happens it I use "night service" in HG200. Customer requires 200 and 201 to have VM's Help Please

I have several customers the use the same SIP Trunk provided. All inbound caller ID works well from any other provided but if it's from the same provider it only shows the last 4 digits. These companies have nothing in common except the provider and Avaya IP office systems. The system are all...

IPO 9.1.701 with VM Pro using SIP Trunks I want to send the Customers main number but it sends the calling party's number. I've tried changing the ARS table also the System Twinning tab and the SIP settings on System Voicemail tab. In VM Pro I'm using a Menu with option of $ this links to a...

9.0 Server Edition Voice Mail It seems to have a myriad of problems, the most pressing is Housekeeping does not clean out old messages. They just pile up until the box gets full. Now my question; is it realistic to put the VM Pro on a different PC...it this possible? any guidance would be...

I need to change the mailbox size and can't figure it out. Currently it's 6o mg per box. Any help will be appreciated.

IPO 9.1 Is there a way to get it to not respond to a SIP invite from an unconfigured peer. I only want it to respond to a specific range. Any guidance will be appreciated.

When a call rings to a HG it automatically connects to the next logged in agent after 1 ring. No opportunity for the agent to not answer or ignore and no pushing of buttons. Any help will be appreciated

A new install of a 500V2 9.1 using 2 Combo cards. The POTS lines are coming from Verizon FIOS. I get alarms of the lines showing "Out of Service" through out the day. I've done a manual impedance match. Any ideas would be helpful.

We are looking for a replacement system for the IPO to offer our customers. Our customers our typically under 50 phones , PRI or SIP trunks and VM Pro. About 50% of our customers have multiple locations (SCN). With the direction the IPO appears to be heading we feel the need to see whats out...

Does anyone have an idea of how soon the next major release might happen. I have a customer with several systems in need of an upgrade but if 9.1 is going away soon they can wait. Thanks

When the AA answers when any digit is pressed it immediately drops the call. If I call using a short code internally it works well, but not when calling in across the trunk. The AA is built with several 1 digit options to go to various extensions. Any assistance would be appreciated.

I have no idea what is happening.A 9.1 system with VM Pro stopped working *17 and visual voice keys said "Unobtainable". So I changed it to Embedded VM and the same thing happens. Here is a monitor of the Embedded VM mode ext. 103 dialing Line: type=IPLine 250 Call: lid=259 id=1003 in=0...

Customer SIP trunk is showing out of service. The SIP Trunk Provider sent me this Here is the message that we are getting back from the PBX on those calls: SIP/2.0 503 Service Unavailable Via: SIP/2.0/UDP 208.85.62.102:5060;branch=z9hG4bK+f70a2c3d4c5773d3d8151f351da0a9741+sip+1+cedb0dba From...

IPO 9.1 I have 2 different SIP trunk providers and all is working fine...except. When a twinned call rings the cell as you try to answer, it immediately hangs up. This is happening on both SIP trunk providers and we have tested 3 different cell phones with different carriers. Any guidance will...

Is there a way to have the IP Office send the email instead of the Windows 7 PC when using VM Pro. I'm having no success sending email via VM Pro on a Win 7 PC. IPO is 9.0.5.0 as is the VM Pro

VM Pro 9.0.5.0 build 4 and Windows 7 Pro Nothing I do can make this send the VM via email. Yet when I change back to SBS 2008 and all is well. Same pop server. I also tried using a GMX account and "No Joy". I am stumped. Here is the smtp log from a failed attempt. Any ideas would be appreciated...

IPO R7 TAPI was doing fine on Windows 7 and stopped on Windows 8. Switch back to 7 and all is well. Will upgrading to the latest 9.0 fix this. Also a CTI software has not been needed yet but reading 9.0 it say it's required for all 3rd party apps. Any help will be appreciated.

IPO 9.0.3.0 build 941 the phone is release 6.3116 While on hook the phone seems to work fine. When the handset is lifted it is dead and the phone resets. The handset has been replaced as well as all cables. Any suggestions would be appreciated.

It all shows 10 of the users have 254 messages each. Yet when you check messages nothing is there. Is this the beginning of the end for this module. Is module failure imminent? IP Office 8.1

I have read many post about the C110 and have successfully avoided it until now. Is it a dependable, quality product? Or is it advisable to stay with Pro and a PC. Any opinions on this topic will be appreciated.