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Is there a way to disable the mic when the speakerphone is activated? Specifically on the 9611 phone. Thank you!

Has anyone tried to use the Avaya Universal Service Download Adapter to upgrade the firmware on the BM12s? I have a document that tells me how to install a driver to make the adapter appear as a com port and my USB connects but it doesn't see the BM12 when I plug it in. I think I am good after...

So I am used to using Voicemail pro to set up an inclement weather message and activate/deactivate it using a DID, Set User Variables, and so forth. The downside to doing it that way is that if a call is going to a live person during the day, you have to do a lot of extra steps to have that...

I have a Server Edition at 9.1.3, they are installing Xima Chronicall. Port 9106 seems to be blocked which is causing problems. Does anyone know how I could open it? Thank you! Thanks! I Reject Your Reality And Substitute My Own. APSS , ACIS , & ACSS û SME

Work around time. If anyone is board and doesn't have anything else to do. I have a school district as a client. They are wanting to send any outside calls destined for a classroom to voicemail during class time while still allowing internal calls. (I.E. people who hit the Auto Attendant...

I am pretty sure I have set this up correctly. I have gone under the system|telephony|ring tone tab and assigned ring tone 8 with the name "Night Ring." I went to a hunt group and assigned the ringtone over ride to that same "Night Ring" The phones are the 9608 phones with the cheerful...

Nowadays, with the UCM and SE going in, I find myself in need of a monitor. More times than not, I am in a place where I can confiscate one for a while then give it back. For the times that I can’t, what do ya’ll use as a portable “Crash Cart?” I have been looking at some options but I would...

I noticed that there is a IP-SEC VPN under the Tunnel section in the R9 IPO. Is this just used to connect a IPO to a VPN or can I create a VPN using the IPO. If so, is there any documentation on it? Thanks! Thanks! I Reject Your Reality And Substitute My Own. APSS , ACIS , & ACSS – SME

Ok, so I think I just might be going crazy. I know it is basic mode, but I should be able to modify the Ringing Options on the Analog Extensions on a V2 combo card, RIGHT? I can do in and change all the other digital extensions ringing options to delayed or no ring just fine. But when I try...

So there is now a way to have external MOH on a IPO server via USB. That part works fine. Any IP Phones that register with the primary server have MOH when you put someone on hold or hit *34. Here is the rub, in the documentation, it says to get my IP500s in the SCN to play that same MOH, I...

I have a client that is coming from a CM and is used to using TTI everywhere across their 9 locations. We have had to check “force login” because after a user logs out of their phone, they automatically return to their base extension even if someone else is logged in. They are also mixing in...

Hopefully this is super simple. I have a Hunt group that has one user in it that is set to forward to a shortcode that is pointed at an Embedded Auto attendant. I have done this many times over. I created a (SC) *86 (feature) Auto Attendant (TN) AA:ExactNameofAA Yet when I test it, I get a...

So I have a remote phone almost working. At this point I have all the ports forwarded, (I can even use the public ip to get into their IPO and use monitor and SSA) The phone comes up with a typical login screen, I login and for a second everything looks great then it goes to "Registering."...

I have a customer that has a IPO500v2 that has 9630s and 9620s and its on R7.0.36. All the phones hanging off that IPO have lost their softkeys when making outgoing calls only. In fact none of the buttons work on outbound calls but inbound are fine. We tried to restore to an earlier date to...

Call me a small time guy but on most of the IP Office installs I have done have had a VMPro server that we simple stick a Logmein account on so we can offer remote support. On Embedded systems, we got creative and the clients were ok with that. But now that the Server Editions are coming out...

I have a server edition IPO and right now the Release is 8.1.90-39 (8.1.43) and I want to bring it up to the latest because the remote IP500V2s will be at 8.1.52. I would assume it is similar to upgrading a UC module but am not sure. For one thing, I am not sure what to download for the...

I already have 96XX phone receiveing all their information from Opt 242. What is the Scope Option to tell the 3641 phones where the AVPP is? Thanks! Life is a game. Football is serious.

I have a brand new AVPP ... I have the PDF ... I have connected my serial cable from the back of a windows XP cpu to the AVPP ... I watch the AVPP boot up ... I open Hypertrm (COM1 9600bps 8 data bits none/1/none) ... the next step in the PDF says "To display the AVPP login screen, press Enter"...

I am upgrading from 4.2.20 to 8.0.43 and I see some things that concern me. First off, even though I have loaded the software 5 license and made sure is came back as valid, when I go to the upgrade screen, it shows the “licensed” and the “required license” fields as 0. Then when I try to do the...

I found this in the help file for SIP trunks Default Name Priority: Default = Favour Trunk. Software level = 8.0+. For SIP trunks, the caller name displayed on an extension can either be that supplied by the trunk or one obtained by checking for a number match in the extension user's personal...