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Hello Gurus been awhile for me........quick question IPO R11 UC V2 module in system with VMPro. Can Equinox or Avaya one XPortal run on UC V2 Module? or is a Windows server PC or virtual needed? please help thanks!

Hello Guru's! hoping someone can help me here........ I have two sites SCN'd Site A and Site B. they both use SIP Lines for outgoing and incoming calls both have there own SIP credentials and own number on each system. I am trying to have user at Site A dial out on Site B's SIP trunk through...

Hello Guru's! I have Avaya Equinox running and when connected externally (outside office) I get Connection to phone server lost and restored going back and forth. Any suggestions? i have the FQDN domain set in IP office. and resolvable externally with a static IP. When i type...

Hello Guru's! Is it possible to have a Mobile cell phone device as the users extension internally? If so, what licenses do i need? Sip extension license? Version is 10.0 thanks!

Hello guru's! I hope someone can help me here on this...........My IPO release 10.0.3 with a PC Based VMPro same release (Also have a UCM module and same thing happens) issue: As per Monitor the IPO disconnects the VMPro via websocket closes for 1 min and then re opens for about 20 seconds here...

Hello Guru's I have 3 sites at 9.1.4 in a SCN setup and now need to add another but 10.0 is now available. will that 10.0 site be able to SCN between each other or do I have to upgrade the other sites to 10.0? Thanks!

Hello guru's! In the ipo I set up a conference meet me. Internally it works great but I would like to be able to have an outside caller calling reaching reception she then transfers it to 776 and it just puts the caller on hold. A module was created in vmpro called conference and then a...

Hello Guru's I have a customer that when a call comes in it passes the caller ID but it does'nt show the full format like 1.area code.xxx.xxxx the 1 gets stripped from the caller ID? my provider said everything is good on there end. cheers

Hello Guru's I have a customer that utilizes there LAN say 172.16.2.8 IPO which is going to a corporate firewall and WAN 192.168.18.10 connected directly to a DSL/dry loop router/modem for SIP trunks DMZ.(Don't panic everyone it is secure!) I need to pass thru Avaya one x portal and...

Hello guru's I recently upgraded a system to 9.1.5 and now the 5410 and 5420 transfer and conference buttons don't work. The phones upgraded to 6.0 Anyone come across this and resolve it? Thanks

Hello Avaya team! quick one here..........How can i direct the outside caller directly to VM box? thank you!

Hello Guru's! I have a IPO 500V2 9.0.8 with SIP trunks. I would like to know which setting sends the users outgoing caller ID (DID). So when they make a call they would like the end party to see there number. Cheers!

Hello guru's  Is there a way to have the user able to change there personal voicemail zero out options. I have an insurance company that would like to be able to have that option. They use onexportal but I didn't see it just forwarding  Thanks!

Hello guru's Is there a way to have the user able to change there personal voicemail zero out options. I have an insurance company that would like to be able to have that option. They use onexportal but I didn't see it just forwarding Thanks!

Hello gurus! I have an issue with 9.1 voicemail pro when I go to record a greeting from one of my menu modules I select to record from an extension. As I'm recording it disconnects after so many seconds around 10 or so. Anyone come across this?

Hello Gurus! I have a realestate customer that has no auto attendant no voicemail just an answering service they forward to when there out if the office currently with a regular POTs Line. They want to go SIP trunk route with the Avaya IP office 500v2 9.0 but is there a way to forward there SIP...

Hello guru's I have a IP 9608 setup on an offsite through a VPN Tunnel. The phone works but when idle for a while I get a VPN tunnel failure on the screen, so I have to select "retry" and it comes back up. Is there away in the phone VPN settings to keep the phone alive always? Thanks!

Hello guru's! my customer keeps getting an Alarm code 50-09 on his extension only (x312) and not the main phone 221. How can I clear this? Or find out what it is? I did a little research and found it means module 9 has a device error. I checked all my ports but found no errors on that module...

Hello everyone, has anyone successfully setup a 9600 series VPN mode phone with watchguard firewall? If so, can you please give me an example setup? I tried to set it up but getting the phone stuck on discover. thanks

Hello everyone, just plugged in a new 9621G phone in a 8.1.67 IP 500V2 system and now the VPN option is gone in settings, how can I get that back? Do need to get the latest bin files and extract them into my manager folder? thanks!