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  • Users: gaibut
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  1. gaibut

    Changing 1001 RP to another 1001 RP

    I have a issue with a power slot in a 1001 RP, I have known good power supplies.I have another 1001 RP that was previously loaded with 1.07.Should I have any concerns if I move all 6 drives, raid controller, cpu to new 1001 RP.Mother board same on both 1001 RP.
  2. gaibut

    cinphony initialize engine

    I have seen all the cinphony threads , I am wondering has anybody found the fix to this issue, or did cintech help
  3. gaibut

    Cinphony reports

    I see in the infocus when pulling data from cinphony i can see packet, how ever the report's that are coming up are from 2 years ago, do I need to start anything in infocus server?...also intialize engine comes up when trying to produce reports, ran chkdsk and show file allocation errors in...
  4. gaibut

    1001 RP drive replacement / rebuild

    Trying to replace a dead drive at scsi 1 / 5, found drive that will come on line but when trying to rebuild the dac960 raid software comes back and says wrong device. Using the documentation that I have from Nortel it says to click on the drive you have replaced. But the example shows drives 0...
  5. gaibut

    smi workbench client software

    Is the client software on a separate CD or can I pull off a copy from the symposium express server?
  6. gaibut

    Call Pilot 5.0

    Call Pilot cannot complete backup, cannot see Tandberg SLR75 External Tape Drive, I remember a bulletin on this issue about a bad scsi cable , any ideas?
  7. gaibut

    Call Pilot 1001RP 2.02

    I just reloaded software on a 1001 rp, everything is working fine, except at midnights the MGate card disables and I get a error message CDN003 , default application, I will soon add latest updates SU05 and will change NIC card to half duplex and 10bps..currently set to auto.If this does not...
  8. gaibut

    Call Pilot Keycodes

    If you have a Call Pilot can it be moved to another site were the Serial numbers do not match the PBX. I believe there was a issue with Meridian Mail matching but not sure with Call Pilot. I have a site were I have a good 2.02 1001RP Call Pilot but want to move to another site that has a down...
  9. gaibut

    Norstar 5.0 System

    When a user is on line one and they recieve a intercom call to that set it will not display or change lcd on set. If the caller hangs up and calls again when the user is still on line one then it will display and let user know who is calling.I have tested this on different releases of Northstar...
  10. gaibut

    LDAP LIMIT EXCEEDED

    I needed to reload software on a Call Pilot 2.01 1001 RP, everything was going great until I went to complete with Config Wiz and could not load language CD's, came back with LDAP Limit Exceeded error 4... Looked in all workarounds, for this issue looking for other ideas...
  11. gaibut

    MICA Transfer to ACD , has 1 way transmission after 10 minutes

    Original report that calls cut off after 10 minutes.After tracing calls and speaking to agents what happens is calls from MICA card will go to Sympossium and after agent call is established the call will look like a cutoff however the agent cannot be heard, at that time they will place call and...
  12. gaibut

    msdl0457_option11c freezes

    thread798-1596312 I am having same issue and have looked at all threads concerning this issue. I have a Option 11C , 25.30 ...3 expansion cabinets.I have replaced SSC card and problem was not resovled. I am currently trying to do a new install and replace software daughter board with new SSC...
  13. gaibut

    Deleting Messages in Mailbox

    I have 3 mailboxes with a large amount of messages in each mailbox.I do not want to delete mailbox because they are part of a ACD group but would like to know if I can delete messages and then change class of service to not allow message taking.Currently I can delete one at a time, but because...
  14. gaibut

    QSIG trunking

    Just activated QSIG trunks to Cisco 8.0. has some issues originally but name display, clid, seems to work fine.We are having some issues doing tandem trunking , not getting ringback or not hearing ringback to some locations.Tracing calls and activating dchannel lookup, seems to indicate calls...
  15. gaibut

    RCC Reports

    I have lost my PC which had server software and RCC reporting.I installed everything back now my issue is that when I get back into page for RCC, under maintenance it shows web server, realtime , reports ports ok, when I go to submit it comes back and tells me that I cannot connect to Contact...
  16. gaibut

    Nortel M1 81C to Avaya

    I am trouble shooting a issue on a PBX with PRI.IFC is setup for ESS5. Customer says nothing has changed on the Nortel end and also the Avaya tech states nothing has changed on the Avaya end.T1 cards have been replaced on both sides. I have programmed new d-channel and new t1 and route. Get same...
  17. gaibut

    Option 11C freezes

    thread798-1596312 I have a Option 11C that I have been working on for some time now.The issue is the same, on a weekly basis the system freezes, ndt on all sets, time on sets, msdl error consistant on tty ports. It has been 7 days since last outage. Curently I have disabled dchannel for first...
  18. gaibut

    Report Freeze

    I am very much interested in the solution to this problem
  19. gaibut

    Where can I purchase image cd kit for 1001rp version 2.02, ?

    Call Pilot no longer taking calls, corruption on hard drives, need part # NTUB40GA,for image and then restore.Do not want to go back to 1.07 if I can help it.

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