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IPO 11.1.3.0.0 Build 23 with PRI, 2 DS30, 1 DS16, 21 IP phones all in the same physical location at the rest of the system. IP Phone (J159) users will receive a call but the caller cannot hear the IP Phone user until the call is either Held or Parked first. After that the call can proceed as...

Can anyone tell me what the Fax Machine radio button on analog Phone ports actually does? I have been working with IPOs and connecting fax machines to Phone ports since release 7.0 software (at the time of Nortel's demise). I've never had to use the Fax Machine option, I've always just used...

IPO 500V2 11.1.3.0.0 PRI (real telco based PRI) Embedded Voicemail In IP Office mode - The user's personal greeting is played. After 8 seconds of a caller leaving a message, the voicemail ladys says "Thank you for leaving a message, mailbox has stopped recording", 2 beeps and call...

IPO 11.1.1.0 build 207 IPO has PRI After a call has connected the J159 user is unable to dial any DTMF digits to progress through an auto attendant. 1416 digital phones on this system have no problem with this so it is only the J-Series phones. If the user presses Transfer on the J159 they can...

https://www.theregister.com/AMP/2023/09/20/avaya_guilty_pleas/

VM Pro 9.1 - I've got a Post Dial action that plays a 30 second emergency message to a Page group. The customer wants it to repeat for 90 seconds so I made a copy of the Post Dial action and made it the Next destination of the first one then did that again. The Next action after the 3rd Post...

IPO 11.1 - I just converted a customer from analog to SIP trunks and everything is working fine in and out. The only nagging problem I can't solve is that Twinning on a User only works on incoming DID calls and does not work if the User is dialed internally from another User. I think it's a...

This issue has been rectified by downgrading the IPO back to its original software level of 11.1.1.1 Build 18. This issue affected all 30 plus phone apps at a major Canadian retailer. I had upgraded the IPO to 11.1.2.4 and upon doing this the Android SIP app on the Zebra TC52 scanners would no...

I'm putting together a quote that will include 350 SIP phones connected to a IP Office Server Edition. Ideally the J129 would be perfect, but are unfortunately no longer available and the customer has said the j139 are too much money. Even though the more expensive 3rd party licenses would be...

thread799-1695869 I was just on site working on a CICS 7.1, the customer said Alpha Tagging used to work, but stopped a while ago. If no name and only number is being sent by the caller, the Telso will add the name of the province in which the call originated. So here in Alberta all cell phone...

I've got a customer with around 50 digital phones he wants to upgrade to J Series and keep all of the same extension numbers and programming. He want to make it so his users will walk in on Monday morning and simply log their new J-Series phone in with their existing digital phone extension...

I've got a customer with an IPO 500 V2 8.1 (65) with a bad SD card that causes the built-in VM/AA to work intermittently. I tried to re-create the SD card using a laptop with 8.1 (95). I received a pop-up that said "SD card successfully re-created", but when I put it back in the IPO and...

I've got an unusual situation here: IP0 11.1.2.1 with approximately 70 J-series IP phones of various models and a few 9504s due to lack of data cabling. IPO LAN 1 is 10.203.130.x used for management, connection to the VM Pro and 2 ALGO SIP Alerters that are on the same subnet as the LAN 1 IPO...

New install IPO 500V2A 11.1.2.2.0 Build 20 and all 70 J-Series phone and 2 ALGO SIP Alerters are in the same Page Group. The paging works fine, but no beep is heard on the phones before the page, probably because too many IP Phones in the page group. Has anyone experienced this before and do...

We've had a few of the new 500 V2A cabinets go through our pre-installation lab recently and all had a noticeable high pitched whine emanating from the power supply. Typically a high pitched whine like this signifies a pending failure of an electronic component. I'm wondering if anyone else...

I was at a customer's site yesterday who has an IPO 11.0.4 with a 100% full SD card - most mailboxes are empty and only a few have any stored messages at all. After removing the SD card and erasing all of the files in the Dynamic LVMAIL folder as another post suggested I attempted to recreate...

Can anyone tell me why a 30 year old Norstar is smart enough to be able to turn on Daylight Savings Time at 02:00 on the second Sunday of March, and turn it off at 02:00 on the first Sunday of November regardless of the year, but the IPO requires specific yearly entries in Manager to be able to...

Have confirmation from a few reliable Avaya and non-Avaya sources that the D200 cordless replacement for the D100 is not going to be released. I reached out to the Avaya PM for IP Office for comment and received an automated reply that he's no longer with Avaya.

New install with IPO 11.1.1.1_build 18 software. Part of this system is 30 3rd Party SIP licenses to support the Bria Stretto SIP Android App on the customer's handheld Zebra inventory scanners. The phone app works fine, you can make, receive, and transfer calls with no problem. During a live...