We have software that collects the CDR files dumped from our Cisco Call Manager 8. This software is designed to import the calls so we can then easily monitor all the LONG DISTANCE calls that were made in our office. One of the features we use in the UCM is the authorization codes. We simply use...
Hi, I am sorry if this has been explained before but I am really confused in all this, reading everything I can on the subject, but I need to fully understand how to read a specific CDR scenario for my office.
We have software that reads the raw CDR output collected live
from the cs1000...
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