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Hello all, I recently moved a phone's physical location. The phone works as it should however after the move the station's caller ID stopped working. The phone displays the ID of incoming calls, but other stations do not display his ID. This wasn't the case before the move. I've gone through...

A new Exchange 2010 server with a NetBackup client installed exists in a domain separate from the NetBackup media server. We can get a successful Windows backup of the server and a backup of the Information Store WITHOUT granular restore technology avaliable, but once we enable GRT we run into...

Hello all, This morning I had an incident where a user dialed an external number, but somehow reached an entirely different number. Luckily it was my own personal cell phone number. The odd thing is that she does NOT have my personal number on record and she was dialing out to a different area...

We have been using a VT520 terminal to communicate with our PBX system. The other day I ran a large print and used the hold function a few times until I got a backwards question mark, and the print stopped. We use OTM manager a majority of the time, but I've been using the terminal to do...