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Hello, Does anyone knows what OG stands for on R9? I know O stands for out of service and G is for the HG but my HG isn't out of service nor there are any time profiles. Any ideas?

Hello, We upgraded a UC-110 module from 8.1 to 9 didn't had any problem in upgrading it but it broke the one-x mobile that was working perfect on 8.1. I have entered the FQDN under the domain name, on UC module hostname but still not working. On the one-x mobile it shows the orange light and...

Hello, Having a bit of issue with checking voicemails on One-X Portal that is when I select a voicemail message and hit the play button, it gives me a beep noise and nothing else. Any ideas

I know its a silly question but I just need to verify it. I've SiteA and SiteB connected in SCN. A call comes in at siteA, call is being transferred to siteB and the call is connected at siteB. The question is will the VOIP trunk be tied up as long as the call is connected at siteB or will it...

Hi, I'm having an issue with the Video Softphone, when I launch it it gives me an error "IPOffice Softphone.exe has encountered a problem and needs to close". I've updated my Windows XP SP3 and also installed .net 3.5 SP1 but still no luck. Any help would be appreciated. Thanks.

Hello, I'm having an issue with One-x portal where under the messages section its displaying "checking messages" and it stays forever. I also entered the voicemail passcode under configure, no luck. Any suggestions?

Hi, I'm running IPO 7.0.5. I've 2 SIP extensions created but apart from that I've 6 or 7 SIP extension automatically created by the IPO and I can't delete them its not even giving the option to delete. And these unknown SIP extensions are showing up under the error list "An extension with this...

I have a customer that has voicemail pro 5.0.26. The customer has a vm light goes into the mailbox and their are no new messages.They are getting vm to email but the new message is not always in the mailbox? They are set to copy on the email setting? Also the housekeeping for deleting new...