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  • Users: SAToronto
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  1. SAToronto

    Change Lan2 on IPO VM

    Running IPO server on Linux VM We are changing our sip provider but need to connect to them for testing before cut over I need to change the default Lan2 IP. When saving the change it says it will invalidate the license. I can get this regenerated no problem Can anyone tell me how long my telco...
  2. SAToronto

    Directory button on 9608 is incomplete

    When I use the directory button on any 9608 phones I only see 9 names in there Until upgrading to IPO server edition in expansion mode I could see all names across our scn Any ideas???
  3. SAToronto

    Can I program a button to do?

    We have just configured our systems so all user have a personal conference rooms in IPO server 10.1 with 7 V2s in expansion mode I have configured user rights with buttons that will connect to the conference center, set or change PIN for users personal conference room and I would like to give...
  4. SAToronto

    My vendor says it cant be done.

    I am trying to have the personal conference bridges set up for all 500+ exts. My vendor says my flow wont work Can someone please confirm?? I really find it hard to believe Avaya VM Pro in Intuity mode and IPO 10.1 cant do this Here is the flow I am looking to have done I have a DID# setup for...
  5. SAToronto

    Cant add ICR after upgrade to 10.1

    Just wondering if someone here has run into this issue. I have a primary and secondary IPO servers and 7 V2s in expansion mode all running @ 10.1 Since upgrading from 9.1 I can no longer add any DID#s I have experienced this in the past and deleting and re adding usually worked I created the new...
  6. SAToronto

    Reception/Breakout (DTMF 0) not working correctly

    I have a primary and secondary IPO server and 7 expansion mode v2s @ 10.1 I have the Reception/Breakout (DTMF 0) on all systems set to go to the reception extension which is an IP ext on the primary. All other extensions currently are on the V2s. When someone wants to hit 0 during while in a...
  7. SAToronto

    Migrate users from V2 to IPO server

    Just wondering if you guys have any input on how I can migrate my users that have 9608 sets from 1 of my V2 chassis to my IPO server. My interconnect says there is no way to do it except delete from V2 and add to server. is there no way to move the users and ext from 1 to the other?? Thanks in...
  8. SAToronto

    Quick Conf Bridge Question

    Can anyone tell me if the below is possible? I am running redundant IPO servers version 9.1.6 in expansion mode with 7 V2 chassis all running 9.1.6 We are also using Voicemail Pro 9.1.6 build 2 I have asked my vendor to create a flow for personal conference rooms so they are all accessible...
  9. SAToronto

    Transfer to voicemail on IPO server not working

    MY shortcode for transferring to voicemail (#xxxx #N voicemail collect) worked great in our IP 500s but doesnt on my IPO server When my receptionist transfers to voicemail using Transfer, #ext, complete it goes to the AA however its like dialing *17 server is version 9.1.6 TIA Wayne
  10. SAToronto

    Transferring inbound calls to voicemail

    I have an IPO server and 8 v2 chassis So far only our receptionist is logging into the server and all other phones log into the V2s On my server that reception logs into I have a short code that is supposed to transfer to voicemail but its not working correctly currently on her 9608 she hits the...
  11. SAToronto

    Please advise if Im missing something here :(

    I have a primary and a secondary IPO servers running 9.1.6 with 8 v2 chassis in expansion If my secondary server is supposed to be redundant for failover, should it not replicate from the primary?? How can it fail over properly if it doesn't have all the same as the primary? Can anyone please...
  12. SAToronto

    restoring a virtualized IPO server

    Can anyone tell me if its a best practice to restore a virtualized server from a snapshot? Does anyone know if replication via veeam has any side effects We had a major power failure and our emerg generator failed so all servers went through a dirty shutdown When the time came to bring my...
  13. SAToronto

    IPO server edition and paging issues

    I have a primary and secondary IPO server and 7 V2 chasis all running 9.1.6. The V2s were all upgraded from V1s to make server edition work Up until we migrated to a server-expansion solution my paging to phone sets on the V1s worked To make a long story short, if I only have 10 users in the...
  14. SAToronto

    Remove feature from 9608

    Is it possible to remove features programmed into the 9608 from Avaya? I need to remove the ignore feature which comes up when the set rings on my receptionist phone. Apparently the person who answers while the fulltime receptionist is on break or vacation has been using it to send calls to AA...
  15. SAToronto

    waiting for line across wan

    I have just rolled out our IPO server solution in a centralized model with 8 expansion V2s All inbound and outbound calls are going through our own SBCs connected to the IPO server When users across the wan go to make a call they are getting waiting for line for about 5 seconds and then I see...
  16. SAToronto

    All DIDs coming up not in services 500v2 9.1.600.153

    My 500V2 all of a sudden has every DID coming up as not in service intermittently Approximately 3 out of 5 times it say not in services As you can see in the logs below the calls are clearly hitting the PBX via my sip trunks I have done the following to try and resolve rebooted PBX several...
  17. SAToronto

    9608s and headsets

    I have several users complaining about the way the headsets are working on a 9608. I tested on mine its the same If they have their headset on and are on line 1 and a second call comes in on line 2 they have select line 2 to answer and then push the headset button again to use the headset. This...
  18. SAToronto

    User start point not working

    I am using IPO server 9.1.6 and VMpro set for intuity mode along with 8 IP500v2 in expansion mode When we just were using the V2s and vmpro, my leave actions for my receptionist worked like a charm. Now they don't I have a leave start point that will send callers to our day menu if the...
  19. SAToronto

    Calls going out 2nd sip trunk

    We recently migrated 7 of 8 IP 500 V2s to IPO server The eighth office was left in stand alone because they wanted to manage their own hardware and have their own interconnect. Before the migration all offices would of course just dial the 4 digit extension over the scn lines to connect with...
  20. SAToronto

    VM migration to Server Edition

    We are migrating 7 V2s into a server solution. Is there a way to be able to restore all users mailboxes....greetings..settings and so on? In the past my vendor has always says it never works... I have 450 users to migrate and I would like it to be seamless TIA WP

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