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Hi Is there a way on the Mitel 3300 to have the caller ID for only 7 extensions to say Blocked ID. I know I can change the number that is displayed but I really need it to say Blocked ID. Thank you, Richard

Hi, I have 6 3300's at different locations that are able to call each other however we cannot forward voicemails to each other. I was told it is because we don't have the VMs accounts setup on each system. We are currently using the embedded VMs and one site is on a Nupoint. What could be an...

Hi I have two Mitel 3300 systems, one using the embeded voicemail and the other using a Nupoint voicemail and both linked. I have users setup with BLF on the 5550 console where the receptionist can see if the person is already on the phone and forward them directly to the voicemail which works...

Hi I have a Mitel 3300 ICP configured with 3 SIPs representing 3 different cities. We are using the embedded voicemail. I have a user configure his cell phone in the personal contact of the voicemail for the option 2 to call his cell phone, which works, however he is in location 2 and it uses...

Hi I have a Mitel 3300 with a PRI and 3 SIP lines configured on it. I have a receptionist at the location the PRI is set up for using a 5550 and one for the three SIPs using a 5340 set. I have an auto attendant that is set up for both back doors (Auto-Attendants) but if someone presses 0 no...

I have 4 lines configured in a Hunt Group. I put the Hunt Group in DND at night by using a Feature Code with the Hunt Group to automatically reroute to the speedcall of an external 24hr response service which is configured in the First and Second Reroute. Is there a way to see if the DND is...

I have 130 Spectralink 8440’s configured on a Mitel 3300 ICP using SIP and we have an issue where the first call 90% of the time is placed on hold when you receive a call and press talk. You can either take the hold off by pressing the unhold button or call back and it works. On the second call...

We have a Mitel ICP 3300 with 5320 and 5330 IP phones. Phones are configured as Multicall lines. I have a user that is asking if she is on line 1 and a second call comes in on the second line that she just selects the second line and the first call is disconnected not put on hold. Can this be...

Hi, how do I enable the Record a Call feature on the Nupoint. I went into the root of the MAS and performed a getids -L and saw that 140 Record a call is installed but disabled. Thank you.

I seem to not be able to find the feature access code for Call Forward Always. I have the No Answer and DND in my list but no Always. Is there somewhere else I can find this one or is there a default one? I'm new to Mitel coming from a Nortel PBX system. Thanks

Hi, I have a Mitel 3300 MCD 5.0 and I want to do rerouting for my directors. I have an extension 7200 that when he receives a call from the outside and either he is busy or doesn't respond it then goes to his assitant, and if she doesn't answer it then goes to the receptionist to then either...