Search results for query: *

Hi guys, I am having a problem transfering calls system wide. When we push the transfer button it just flashes over sort of like the flash button on an analog phone and will not actually transfer the calls. Not sure if some settings got messed up. Could you tell me where to start to troubleshoot...

Hey guys, I have read through the forum and see alot of people wanting to add caller id but what if I want to disable it on a handful of 8410d digital phones. The manager wants to stop his guys from picking and choosing calls they want to answer but I am trying to accomplish this without buying...

Hello guys, I am trying to set up some sort of coverage path for our main number which is pointed to a listed directory number which is ext 590 through 595. What I need to have done is if the receptionist does not answer after about 4 or 5 rings it needs to roll out to a remote coverage path I...

Hi guys, I have a problem with on particular station not following the cover path i assign it. I assigned the cover path 4 to station 411 so when it is not answered it goes out to an external call center. I have this cover path set up on 4 other extensions and they all work fine. What is it I...

Hey guys we have a 2000 ips and we just had to new did's ported over from the phone company. I need to create translation but I have not done this before. This is what I have so far. Can someone point me in the right direction? The last 4 digits of each DID are 6100 and 6150. Is 040 the Table...

Hey guys! I am currently in a situation where I have a trunk programmed for external paging to two separate buildings. I know need to split them up so each one can page individually. Currently we use #0 to access trunk 007 and allows us to page. How do I go about setting up another trunk with a...

Hey guys, we are having a problem here with incoming calls getting dropped and going to a fast busy signal. I have contacted our provider and they told me there were no issues on their end. My question is aside from a system reset, what other troubleshooting can I do myself on the switch. I have...

Hey guys I have a quick question. I have a few phones in a department that all are in the same hunt group. The problem is that only a few of the phones ring when the hunt group number is called and some of them just light up. All of their personal lines ring just fine. How do I program those...

Hello, we have a neax2000 ips system and my question is how do I check to see which extensions are used for the LCR trunk routes. For example we dial LCR acces code 1 and then 900 to access our voicemail server which is offsite. How can I determine what "900" is actually being pointed to? Thanks...