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Hi Does anybody know why Wireshark is reporting Unknown Avaya IP Telephone parameter Are those parameters actually needed with IPO 11.1? I have 9640G (H323) and J179 Phones(SIP). IP Office Server Edition 11.1 (Virtualized) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

IP Office Server Edition V11.1 Can you change anything in the system that will make changes to the autogenerated settings file, or if you want something different you must replace the file with your own? I have a J179 that will not allow access to the craft menus. Autogenerated file has SET...

I have a Start point as pictured, how do I make a short code to hit it to test it please? Thanks for your time. IP Office Server Edition 11.1 (Virtualized) 400 users Silverpeak Edge Connect Hybrid WAN 30 Sites

I have a 9640G with SIP firmware, when it boots I see the broadcast to the DHCP server and the DHCP offer reply but the phone will never get past "Wait DHCP Offering", If I connect a H323 9640G it comes straight up. Option 242 is set as below...

Hi I am running IPO Virtualized Server Edition, 11.1 I have some J179 phones which I have had on the system for three years running H323, and 1 new J179 running SIP. That phone upgraded itself when connected to my system via J100Supgrade.txt to FW_S_J179_R4_0_6_0_8.bin. The autogenerated...

Windows 10 PCs, (multiple) IP Office build 10.1.0.4.0 build 7 On my windows 10 PCs, Monitor will start and run but will hang completely and never show IP phone status. No buttons work, and you cannot x out of the app. the only way is use task manager to end the process. I have tried the...

I am trying to use dial emergency short code to check which location the phone is, and so will call the extension number of the correct site SIP paging adapter. The call gets passed to the correct 911 ARS table which has a short code in it (811), that short code point to extension 21010 on the...

I would like to know how many of you are running 9640G phones on IPO 10, 10.1 or 1 please? They are supported on IPO. Are you having any issues? Avaya tells me there are 100's of thousands of these on IPO around the world, with no issues. On our system the 9640G's randomly reboot. We have...

Avaya says my IP phones are randomly rebooting because I have them on the same VLAN and cable as PCs. I have changed a site to be set up this way and the reboots stopped. Avaya cannot explain why. Does anybody know what is happening here please? "its best practice" is not a good enough...

I have a SIP trunk which shows Line Service State as In service but it has 10 channels that are all out of service. The system has 10 SIP session licenses reserved. The SBC is up. Where is this configured? Thanks for your help. Ashley IP Office Server Edition 10.1 (Virtual) 400 users...

The documention says: Except for IP extensions, this settings is allocated by the system and is not configurable. meaning that IP extensions are configurable. So I have configured alot of extensions in a specific way, but IP Office has renumbered the IDs, should this happen? The extension...

A lot of our previous licensing from our 27 400 series systems is for VERY expensive Phone Magaer Pro Unlimited. We are migrating to Server edition 10.1 and our Distributor is trying to tell us that this licenses only converts to 1 seat of Office worker, whereas 1 2 5 25 50 and 100 converts to...

Looking for a bit of application help please. 1. Cannot delete voicemail's from onex portal I click on the message , click on delete, answer yes and the message stays I put a check in the check box , click on delete, answer yes and the message stays 2. I am a member of two hunt groups, but...

I have a Sold to number and SSO access, is there a tool or website I can go to check what licenses are on a serial dongle, The license codes have been lost and I only have the Serial. Also once I have that, can I move license from dongle to server edition (if the software is still supported of...

Does anybody know how to Ping and Tracert from IPO server edition? Thanks

Hi Server Edition, 10.1 (Virtual) I am the Network Engineer (and IP Office engineer). The Mobile client says VOIP registration failed. Looking at the Firewall packet sniffing I do not see and 5060 (SIP) attempts. It says Error 16:0. Lan1 SIP registration Enable check, SIP remote extension...

Configuration is Virtual Server edition 10.1, new install. I ordered and paid for a whole bunch of licenses, and I am trying to get out ahead of the vendor and get this going for testing. I also paid for IPOSS but that does not start till January 1. So. I have installed the xml license file...

Has anybody built an IP line between IP Office software version 5.0(26) and version 10? Or, does anybody think this will work? I do not need to run SCN, just build a short code to dial between systems. Thanks

Hi We are considering putting all IP phones running over the WAN to a system at a remote site. We are a Bank. What do you do about providing phone calls in and out in the case of a WAN or power outage? We currently have IPOffice 406V2s in 27 branches, we want to go to a VOIP only solution...

Hi I just installed some 5410 phones on IPO version 5. with the apv-6a cable When I first did it, the external calls would notify the user in the headset, five days later the notifications have ceased. How can I find the Firmware these phones are using? Any one had this issue and how do you...