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We have an IP500v2 on R11.0 that we are going to be upgrading to R12.1. Unfortunately the system is remote for me; so re-creating the SD card is not an option, and I will have to upgrade it via Manager upgrade option. I know the upgrade can take some time because of all the different...

Does anyone happen to know where to obtain the TTS DVDs/files for Applications Server 12.1 ? I see they are available for Apps Server 12.0, but not listed anywhere for 12.1 / and per the 12.1 documentation - "Note: TTS files from pre-12.1 releases are not compatible with R12.1." Thanks,

Hello - We have never used any avaya cloud services, but would like to get the Apple Push Notifications to work on IOS devices with Avaya Workplace app. We currently use Avaya workplace mobile on Android devices without any issue, as well as IOS - just that we cannot receive inbound calls on...

Hello - We are looking at upgrading our IPO500V2 & Voicemail Pro instance from 11.0.4 to 11.1 FP2. Currently our Voicemail pro & One-X Portal instance is on a Windows server 2019 VM - which is no longer supported on 11.1. What is the difference between the Avaya Applications server and what...

Hello, i am trying to gather some thoughts and suggestions on migration from IP500V2 11.0.4 to 11.1 FP2 server edition. We recently collapsed our 7 site IPO SCN down to a single IP500v2 system running 11.0.4.6. We are also running VMPRO on 11.0.4.6 using a Windows Server2019 instance. We...

Hello all - Say, we have been receiving several errors everyday on our Avaya SBCE (CAF-0251) that are flooding our syslog. The error we continue to receive is: HOST: SBCE Process: SSYNDI Severity: Error ROUTE_NON_INITIATE_CONNECTION_MODE:Cannot route message because Non-Initiate connection...

Hello - We currently have an IP500V2 11.0.4.6 system w/ a SBCE & utilize Avaya Workplace for IOS/Android for our remote workers. We recently received trouble calls that the IOS users are not receiving calls on their Iphone devices unless they have the Avaya Workplace for IOS application open...

Hello all - We are currently running an IPO 500V2 with 11.0.4.6 and voicemail pro on windows server 2019 with the same 11.0.4.6. It is my understanding that windows os is no longer supported for voicemail pro on 11.1 and up.. Is it possible to leave our voicemail pro on 11.0.4.6 and upgrade...

Hello all - we are attempting to upgrade our Avaya SBCe /Portwell CAF-0251 from 8.1.3.0-31-21052 to 10.1.0.0-32-21432. We have been following the upgrade procedure exactly as it mentions, but everytime the device reboots to finish upgrades, it stops and gives the following error: Starting...

Hey guys - so i am trying to configure a second Avaya IP500V2 for resiliency to our Primary IP500V2. At this point i have the SCN up and the IP office lines between the sites created / and am just trying to get IP phones to rollover properly. The question i have for now is - when selecting...

Hey guys - We currently have an IP500V2 on R11.0.4.6 with VMPRO on a win2019 server. It is possible to bring this up to release 11.1? I was told that R11.1 was for server edition only? Is this true? Thanks,

We have an IP500V2 on R11.0.4.6 with Voicemail Pro. Is it possible to offer queued callbacks to callers from an auto attendant with this setup or would it require some type of call center application such as Xima or Contact center? Thanks,

Hey everyone - I see that included with 11.0.4 SP6 is the J179 SIP 4.0.4 firmware release. However, seperately the download for the 4.0.10.2 J179 SIP FW is available. Is it a good practice to keep the J179 fw updated? We currently just the let Avaya IP500v2 memory card handle the phones...

Hey guys.. we currently have a 7 site IP500V2 SCN all IPO's on 11.0.4.x. Can we upgrade just one of these sites to R11.1? Do you forsee any issues upgrading just one site for now, if we dont get to the others until later?

Hey Guys - I have an IP500V2 (11.0.4.6) that currently is experiencing issues with the system memory utilization constanty climbing daily until it reaches 90% and up (generating High memory utilization alarms) and then the system reboots. When it comes back online it starts about 35%, and then...

Hey guys - so we used to have 5 site IP Office SCN in which we we have been collapsing down to a single IP500V2. We have been previously using Voicemail Pro on one IP500V2 with all the others using Centralized voicemail pointing to that system. However, now we are collapsing everything down &...

Hey guys... So we have an IP500V2 with about 150 IP & SIP extensions. We recently were on release 11.0.4 SP4, and noticed that our memory card showed memory utilization high messages and was as high as approx 95% utilized. We were told this was a known issue in 11.0.4 SP4 and that we needed to...

Hey Guys - have an IP500 on 11.0.4 using a SIP trunk for inbound/outbound. While the trunk is up 23 hours of the day, it seems like once or twice a day or even every other day the SIP trunk will start bouncing and go back and forth between Idle & Out of Service. This will keep happening until...

Hey guys - So we have an IP 500 V2 running 11.0.4.4. We use TAPI on our CSRs PC's to populate a screen/call pop from our billing system, that takes that CSR directly to the customers account based on the incoming CID provided. This has been working for quite some time, however recently we...

Hello all - We are seeing alot of broadcast traffic leaving our IP Office on port 4106 with a destination port 50799. In reading some other older posts, it sounds like this is used for Busy Lamp Field indication for like Phone Manager, etc. Is this still normal behavior on the IPO, and is it...