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Migration from NES 6.0 to AACC 6.2
When you migrate from NES 6.0 to AACC 6.x, you need to convert the database to cache database with AvayaAura_CCMT_6.0.XXXX_ServicePack.msi tool. I installed that tool in the NES 6.0 and followed the procedure in the NTP to convert that database to AACC 6.x. Apparently database conversion was...- cbello
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- Forum: Nortel: Symposium call center solutions
