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Have a 3300 which when sending out emails fails due the requirement of our internet provider that every email have authentification, the version we are running has no field for user login verification. We were using a remote computer running winmail and relaying the message out through outlook...

Have 5360 set up as a teleworker, the phone along with another which is still working perfectly where shipped, upon connection to home internet one phone is partially disabled the other working perfectly. the problem 5360 Connects perfectly to the internet and server, however speaker and...

3300 Ax switch database required restore, now one extension 240 a 5340 set no longer accepts internal station to station calls sending them directly to voice mail. cannot seem to clear feature everything else on phone function direct page etc. As always any help is greatly appreciated

3300AX system required a complete database restore from a backup. After restore and reboot all phone and features came back system wide accept for the 5540 console. The original installation had the fixed key next to the trunk key labled guest service which is how we accessed the hospitality...

Attempting to enable the inputted maids status *94 and status 1-8 to be outputted through SMDR call accounting. This is a work around for a PMS system. Presently running into a problem enabling internal smdr reporting and not sure if I am going about this the correct way. To make it short, I...

Voicemail has been successfully sent out to our mail server from the switch for almost a year now we are experiencing a failure to deliver the voicemail to email. Below are some of the recent messages from the software log file. Any help would be greatly appreciatied. Log Number 1805 Severity...

I am attempting to upload a new wave file to the embedded music on hold and running into errors regarding the location of the file. I get and ftp error each time I attempt to uploaded from a computer connected to the switch? I am logged in as System admin. Any help would be greatly appreciated.

Have 3300 with PMS feature fully integrated, voice mail and pms all working as is smdr. Analog phone however will not notify either by message light or when listening to receiver. Any help on how to enable this feature would be of great assistance.

Need to confirm that we need just one port 15374 for voice mail control and the interface (precidia) configured the same as PMS as we have PMS working successfully? Can anyone confirm below port and need for one connection? two TCP/IP ports, one is for PMS functionality and there's another one...

Have a Milel 3300 with integrated voice mail and hospitality feature. System service analog phone in hotel rooms and was originally intended to clear all voice mail messages and wake up calls upon changing room status from checked in to checked out. Presently this is not working from our 5540...

I need to confirm that the ports on 3300AX set up in the PMS configuration for PMS in and out are assigned to the right port numbers? Using serial connection on PMS server with Precidia Ipocket for translation, any suggestions on the proper protocols to use, configuration of Ipocket for...

The PMS I am working with (Innsoft) send and receives commands vial serial ports on server. We have used precidia to convert incoming call accounting data successfully however sending via precidia has been unsuccessful. We have string command from Mitel programming guide however the 3300 is not...