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Good afternoon, We need show the RVC in KDS Expo, but in display layout are available only OT or Table, guests, etc. Can the template be modified? Im using 8 Chit Std Dom Display Layout Thanks for your advice. Regards

Hi to all, The server runs Micros 3700, 5.5.7 version with EM Store 5.0 , the system is running ok, but today when I tried to run a package(the last one) from my EM Server, I received this error (DAX Error. Error loading type library/DLL). I have uninstalled and reinstalled the EM Client again...

I have read a ESET bulletin about a Backdoor Modpipe attacks POS Systems. ESET researchers earlier revealed that they have discovered ModPipe, a modular backdoor that gives its operators access to information stored in devices running Oracle Micros Restaurant Enterprise Series (RES) 3700 POS...

Hi to all, I have this scenario: - Business date: 2020-07-25 - employee clock in at 8:00 AM at date 2020-07-25 - employee clock out at 14:00 PM at date 2020-07-25 Micros was change business date at 23:00 pm When an employee makes Clock Out, in the table time_card_dtl, add in the column...

Hi to all, We have a restaurant using tablets Micros 721. The table is opened and send the order to the kitchen(and the table is closed in the tablet), but when this table is opened in a Workstation I have the message Check is opened by Tabletxx - Override check owned by offline UWS?. Micros...

I having a problem when execute dm -u, appears a message in DM.log 11/07/2019 6:04:28 PM Could not execute statement. Cannot use view 'v_R_employee_time_card' because it is invalid SQLCODE=-1040, ODBC 3 State="42000" File: "CreateViews.sql" on line 57705, column 1 11/07/2019 6:04:28 PM **Error...

Hi guys, i have a problem after run receive from EM Central <EVENTS> <EVENT ID="0" DATETIME="2019-02-21 09:46:14">Log Session (17) started.</EVENT> <EVENT ID="1" DATETIME="2019-02-21 09:46:16">Receiving file "D:\MICROS\RES\EM\TRANSPORT\RECEIVE\S1_D68_C16_P1.MPZ" [1 of 1]</EVENT> <EVENT...

Hi to all, The server cannot create backup from 5 months ago. In DM.log appears: 21/05/2018 12:23:55 AM DM Return Code = 1 22/05/2018 12:15:57 AM Starting backup 22/05/2018 12:15:57 AM Database backup failed If i use Database Manager, with password keys : 22/05/2018 2:56:42 PM Starting backup...

Hi, i made an upgrade from Micros RES 4.7 to Micros RES 5.4.1 The packet #1 was received sucessfully, but the touchscreens are blank. In the table em_pending_touchscreen are with touchscreen and cannot deploy to the database. In EM log appears this message: UMT 2: Exception trapped in...

Hi, I have a Micros RES 5.4.1.236 EM Server, and i have store clients with RES 4.7, 5.2 and i have installed a server with Micros RES 5.4.1.618. In this last server i can't receive packets because Database Version is different. I asked to Micro's representative and they said that i have to use...

Hi, i have a problem with the reports DAILY REVENUE CENTER DISCOUNTS and DAILY REVENUE DISCOUNTS DETAIL. In micros log appears the message: CrystalEngine | 0 | Could not export report.Could not export report.One or more fields could not be found in the result set. Use Verify Database...

Hi, i have a pc with Windows 7 32, and the CAL Client WIN32CAL119 but it doesn't work. The Server is Micros 4.7 on Windows 2003 R2. In PosConfigurator it is a Workstation type, the name and IP Address of the computer is the correct. Where can i get another CAL Client? When installing, after...

Hi, i have a KDS Expo to see all completed orders. We changed the Screen from 16" to 21" inch and i set for 6 columns. The old configuration was 5 columns, but it still shows only 5 columns. The screen configuration is 800x600 in windows CE, i have to change this resolution? Please help Thank...

Hi, I have a problem with the Micros KDS Service, it doesn't start and all KDS are with white screen. I restarted the Server, restart the Service but it doesn't work. Help me please. Mirko

I have a problem with a Server, packets from EM Server does not update in the client server. Appears only a line "============================== " and close the window. The order of the packets is correct, but i don't know how i can correct that problem. Thanks Mirko

When i execute closed guest check, show an error #707 Error in File ...... If i select Open guest check from today, works fine but in closed guest check shows the error. Please help Mirko A