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Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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AACC Landing Pad
First, I would like to say this forum has been a huge help over time to solve problems and point me in the right direction when I had no idea where to turn. Talented people on this forum!! I wanted to see if anyone is using/experienced a cloud based IVR with AACC. We are in the process of adding...- sdbell29
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- Replies: 0
- Forum: Nortel: Symposium call center solutions
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Dead Air and "Machine Gun" Sound During Calls
We have two sites with CS1K's running 5.5 with current patches. Both sites are experiencing this problem. While on a call (TDM or IP)some users are experiencing about 5 seconds of dead air or a "machine gun type sound". When this clears, the call is normal. Sometimes it will happen more than...- sdbell29
- Thread
- Replies: 4
- Forum: Nortel: CS1000 (Meridian) systems
