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- Users: beetleything
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Attendant Console 2250 on busy
Hi, i have a hotel with 2 - m2250 consoles. They want to put them both on busy. Outside calls coming in go to the auto attendant which is fine. BUT - calls to the operator 0 ring no answer and when you take the console of busy, the call will immediately ring the console. SO i it is like the...- beetleything
- Thread
- Replies: 4
- Forum: Nortel: CS1000 (Meridian) systems
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ACD Queue with NO RAN on busy
Hi all. Really struggling with this one. I have a hotel with a Reservation ACD Queue on 6500. It is reached by a 1 800 number. Calls go through to the Agents but if they are all busy it does not get the RAN from the Interlia. Dialling the ACOD gets the Agents bust msg. Checked the ACD Q = Ok...- beetleything
- Thread
- Replies: 10
- Forum: Nortel: CS1000 (Meridian) systems
