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Hi all, MiVB Software: 10.2.0.57 Controller: EX I'm having issues with E1 on the EX-Controller. 1. Incoming call works but the CLIP while ringing shows the DDI of the user (B-number). Once connected, it updates to the correct A-number. 2. For outgoing calls, the MiNet phone immediately...

MiVB 10.1.1.21 SMB Controller I am supporting a regional partner who have a few CO lines. Some lines support DTMF caller ID and others FSK caller ID. The CLID does not work when the CO lines are connected to the MiVB's SMBC FXO port directly. However, the CLID works if they use a DTMF <=> FSK...

We're encountering an issue with Teleworker license consumption on our MiVoice Border Gateway 12.0.2.132. (I am playing with 1 MiNET set and a couple of SIP sets in my lab from home and connect over internet to the WAN interface of the MBG.) Observed Behavior (via MBG Dashboard): a MiNET set...

Is it possible to configure different Day/Night schedules for different groups? Example: Sales users follow a schedule of Mon-Fri 8AM-5PM and COS/COR changes/locks down after 5PM Tech users are on shifts from Mon-Sun (daily) 6AM-12MN and COS/COR changes/locks down after 12MN

Can someone let me know which references to consult in changing the default Operator extension 0 to 9? We are installing in a country where they use 9 for operator calls and 0 for making external calls. Even some of the Form labels refer to "0" for operator so I am concerned whether it is just a...

Does the MBG require Teleworker Licenses if used for SRC Recording for Mitel Interaction Recorder and MiVoice Business? Or are the TAP licenses enough? BR/Bojo

Hi all, I just want to clarify Silent Intrusion in MX-ONE (Silent intrusion on an ACD member) .I understand this means that the warning/conference/intrusion tones can be disabled. But once the supervisor intrudes on the call, it becomes a conference call. Is it possible to have this type of...

An InAttend system keeps saying that there is a user already logged in when there is none. There are licenses for 4 Attendants all with different userids. in a logged in attendant, we can see 3/4 logged on. The 4th user tries to login but gets the error someone is already logged in with that...

Re: VoIP Security I understand that the "Secure VoIP" license is required for SRTP (media/RTP encryption). But is this license also required to activate just Persistent TLS on the terminals? My understanding is it is not needed for TLS but I need confirmation. I am currently testing with mixed...

We have an InAttend that uses CMG directory. The CMG is connected to TSE with message diversion integration. When we set the message diversion on the phone. We can not see the activity on InAttend client. However, if we do the setting using Quick (we have tested using CMG blustar web office...

Has anyone encountered that the IPDI field is greyed out and can't be changed? Our partner has this issue but I do not have the SIM-card programmer tool to simulate it. Any help would be appreciated. Thanks.

Hi everyone, a few questions: 1. Can we use the TSE (SLES) as the time server for the 6755i SIP phones? 2. Is the NTP configuration in yast for the TSE as a client or as NTP server? We have a partner in Thailand that want to use the TSE as the time server because they could not find the...

Partner has an issue after adding a new OWS client. DNA version is 5.2. The OWS does not seem to pick-up the data from ldb when doing a search. The new client is logged on, RDS connector shows green. when we run RDM.exe, it shows data is syncing and has no error messages when OWS is started up...

Hi guys, Customer is using Aastra CMG NOW with 4425 IP phone. When calling another party using NOW, they do not hear any tone while other party is ringing. They only hear sound when other party answered and there is speech. In cases of transfer, they cannot do a blind transfer since they do...