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I'm having an issue with my VG310s I set up PLARS between an analog station and an IP phone (Cisco 7841). Pick up phone A( the analog set) and phone B (the 7841) rings. When phone B hangs up but phone A is still off hook (or in Hang down) and phone B rings again. The PLARS call is initiated...

I am having call quality issues of audio distortion during on a small percentage of Lync calls, usually when a PSTN caller is involved, where the sound will be distorted, it “sounds robot-like” as the users have reported. Sometimes it’s minor, and other times you have to hang up and call back...

Has anyone had this issue? When making calls over sip trunks from a i2004p2 I am sending DTMF. But when I make the same call using an M2616, No DTMF is sent. My FTR_data in the CDB has EEST YES,DTMF YES,EESD NO. Any idea why this is happening? Thanks

The call scenario is: I call from the Lync system to a CS1000 on 5.5 with an up to date DEP list over SIP. The phone rings at the far end and my CPND can be seen on the phone but when the far end answers, I get a reorder tone and they get dead air. The call flow Is Lync to Audiocodes to NRS to...

I have multiple CS1000 cabinets on RLS 5.5 that I access via Telnet sessions. On all of the systems the Telnet sessions drop within 60 seconds of non activity. I also have 2 CS1000 systems on 6.0 that I connect to in the same way that will stay connected until I disconnect the session. So I...