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Hi Guys, While I like to think of myself as a bit of an expert on the Avaya CS1000 side of things, when it comes to CallPilot I can get confused and lost rather quickly. I'm sure this is quite simple to set up but I'm just not putting the final pieces of glue together to get it to work and...

Hi All. Am I missing something with this or is it something like a feature that i dont have? I have a branch office that I'd like to get ZESA working so E911 calls will go out via the branch office PSTN (PRI), but for some reason I'm not getting any prompt out for ZESA either by PRT, CHG, NEW...

Help! lol Please :) I have an issue where one of my sites, Site A is producing a bizarre CLID number that I can't seem to match to any configuration! From what I can see, it doesnt match any of my CLID tables, DGT and RLB or even something crazy in LD90! Here is the scenario. Least cost...

Hi All, I have a situation that I would really like some help on. Essentially, I have users within my three sites that are still calling the full number (eg. 00894330xxx) number instead of using 4 digit DN's to reach other sites. Meaning, they're routing out on the PSTN and costing a local or...

Hey all. Wondering if anyone can help me with a SIP issue I have discovered between our two sites running Avaya CS1000's r7.0 with NRS. Essentially SIP is only working one way. That is, Site A is about to both make SIP and Least Cost Route Calls to Site B, but Site B is unable to talk back to...

Hi All. We had a bit of sucess over the last couple days sorting out a Static SIP endpoint to our Lync server(s) and then also getting Lync/Avaya configured in a way to just get one directional calling going (Calls from Lync to Avaya CS1k r7; we don't need it to go the other way for now). As...

Hi All. Hopefully this is a quick question, and I'm just not following the steps correctly. But can someone explain to me how Element Manager and Subscriber Manager determines what DN's it has available to it? Is it just from LUDN? Or is it something like a CSV file that I'm missing somewhere...

Hi All. This is actually my first post on tek-tips. So apologies foremost if I'm a little bit off the mark. I love this site! I use it all the time for its Nortel CS1000 forum posts, it's just taken me a life time to join. /sigh Anyways, today... I finally recieved (long story) a quote to get...