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Hi Does anyone have the depth of the DTIM24 and STLM32 with the lead attached on the back? I have a shelf within a cupboard that the current IPLDK100 installed and will be replaced with a UCP and above units. I only have a certain amount of space available. Thanks Eats Ok, Press Trans...

Hi Can you program a flexible key as the 'Directory' button? The LDP9224 handsets have a designated 'Directory' button. I would like the LDP9208 handsets to have the same key if possible using a spare flex key. Cheers Eats Ok, Press Trans *#..... TRANS/PGM..... the transfer key?.......sigh!

Hi Just checking if the Polycom IP7000 will need a 3rd party SIP extension license in order to work on the IPECS? Eats. Ok, Press Trans *#..... TRANS/PGM..... the transfer key?.......sigh!

Hi Quick question! 1 x IPLDK300 triple cab on 3.8 software been installed for a few years now. Oak is connected and used to run reports for each department. The client has OAK support and 4 times since December 1st 2016 Oak have had to remotely log on and get the call logger working again...

Hi We have a spare 3350 CCU and wondered what the software level of the system is? Without any laptop or logging in facility is there a way of knowing what its running? Is there a sticker situated somewhere on the CCU or a code to dial on the phone when booted up? Cheers Eats Ok, Press...

Hi Double cab IPLDK100 3.8ct Just installed WTIBE and have a GDC600BE wired straight to the card without the barrier boxes (This might be the issue???) The 3 x GDC480H dects register fine to the base station and are given an allocated extension number. The DECTS have no voice internally or...

Hi Anyway of blocking a single number ringing into a UCP system. getting a nuisance call and would be nice to block it. Eats Ok, Press Trans *#..... TRANS/PGM..... the transfer key?.......sigh!

Hi We have a client with an IPLDK50 version 3.8 software. The system will work for a few days then all of a sudden certain analogue handsets(mixture of SLT and Cordless) will stop ringing on internal calls. They will continue to ring on DDI's. I have swapped ports, swapped onto the other...

Hi We have recently moved a customer on an IPECS50A from analogue lines to SIP Trunks on Voiceflex. The system is on vers 6.1 and the customer can dial out on the SIP Trunks but cant receive incoming calls. All you get is busy. I've followed the normal documents from our supplier but...

Hi On the LG UCP100 is there a way of when dialling SPEED + Bin number, the name displays on the handset rather than the number? Cheers Ok, Press Trans *#..... TRANS/PGM..... the transfer key?.......sigh!

Hi Excuse the question!!!!!!! Is an XN120 the same as an IP2AT? The label on the CCU says IP2AT and no mention of XN120. Again, apologies for the question, I have zero knowledge on NEC and page 1 on google didn't help! Eats Ok, Press Trans *#..... TRANS/PGM..... the transfer key?.......sigh!

Hi Simple question! DDI calls to a digital extension with a name tag Extension has a name assigned When another user picks up the call via 566 the name of the DDI or extension does not follow and the display reads 'Pickup from 201' How can I get the display to show the DDI name or extension...

Hi Why would the comfort beeps not work when people are on hold? I have set this in PGM171 and PGM142 and after a reboot it reverts back to the internal music. Ok, Press Trans *#..... TRANS/PGM..... the transfer key?.......sigh!

Hi We have a site with IPCR recording calls on about 65 extensions off an IPCES300. The site uses a VOIM24 with all 24 trunks being used with SIP Trunks. This site has never really had an issue with the recording of calls. Recently the customer has noticed that randomly the recordings are...

Hi Can you change the ring tone per DDi on on IPLDK300? I know this can be done on IPECS but just wondered, other than visual on the display, if the users can have audible differences when having multiple DDi's ringing their handsets. Eats Ok, Press Trans *#..... TRANS/PGM..... the transfer...

Hi All We have an IPLDK300 with 8 channel of ISDN30e. When the main attendant is on the phone and another calls comes in the phone will beep as an indication. The customer would like to remove the audio signal and have it visually like they used to on the GDK186 they had previously. I have...

All Using a UCP100 with LIP9030 handsets and can only see the time and extension number on the top line of the main screen. Is there a setting to display the date as well as the time? Eats Ok, Press Trans *#..... TRANS/PGM..... the transfer key?.......sigh!

All Is there a way on the UCP where you can swicth off a users forward on a phone via the programming portal? We have a remote handset that I want to manually turn the B/N forward off on. Cheers Eats Ok, Press Trans *#..... TRANS/PGM..... the transfer key?.......sigh!

Hi We have been using the app(IOS8) for some weeks now and compared to the last Communicator effort it does actually work remotely and via 3g/4g. I do have a slight problem with the client as when I'm closing down apps and accidently close the client, it will not re-connect when I try to open...

All, My iCall server works fine and has been for 3 years but the 3 clients randomly say 'unable to connect to host'. In the past i have rebooted the machines, restarted the server services, rolled back installed updates but this time none of the above has worked. Does anyone have any more...