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Hi All, The problem I have is: Extension "A" makes an outobund call Once the call is answered, Extension "A" transfer the call to Extension "B" - A CDR line is added to Master.csv where source is "A" and destination is the external number - The call is billed as outgoing Extension "B" ends the...

Hi all, I've got a DID entering to a hunt group. After 20 seconds the call should be rerouted to a RAD Group and hanged up. The Hunt Groups has a call rerouting 1st alternative to the RAD H.G. When you call, after 20 seconds you hear the RAD's message but te calls keeps ringing on the H.G...

Hi all, We have a billing software takinf infor from /var/log/asterisk/cdr-csv/Master.csv and We want to differentiate incoming and outgoing calls. I think it's possible with cdr-custom but I can't find it. Please, can anyone help me? Best reagards.

Hi all. I'm installing a 3 AX controller in a hotel in cluster. One the one of them is the Hotel and Trunk gateway. The problem I have is when a remote extension calls outside, in the gateway's SMDR the extension number is "X999" instead of the remote extension. Any idea about how to solve it...

Hi all, does anyone knows if there's any document to do it? Thanks

I've migrated the ccm V5.3 and IQ V5.1 to a new server but in the IQ's system status the MITAI is not connected. When I launch the Mital Test tool it says "The MitaiCLient.dll is not installet. Re-installing must fix this problem". I've re-installed the IQ but the problem persist.

Hi crew, I'm tryng to perform an online upgrade a controller from rel. 9.0UR3 to MCD 4.0 but when the installation of the software starts a message it's shown. The message says "General MiXML failure" and stops the upgrade. It's first time I try to perform an online upgrade. Does anyone knows...