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  • Users: coolfalcon
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  1. coolfalcon

    TSE6.3 to CUCM 10.5 SIP Trunk

    Dear all, i have An Ianttend system connected to TSE6.3 (SIP-TRK) and the Mxone TSE6.3 is connected to another CUCM 10.5 system through Qsig Link and SIP Trunk Inattend <<------SIP TRK--->> Mxone TSE6.3 <<------SIP Trunk-->> Cisco CUCM 10.5 , when directing the calls from the Mxone to CUCM...
  2. coolfalcon

    stopping recall calls

    dear all; i have a mxone 6.0 system , i need to stop all of types of recalled calls to the DBC4224 operator console. thank you for your help in advance
  3. coolfalcon

    analog trunk transfers and conference

    Dear all; i have a problem with our Mxone 6.0 system , i have two analog trunks , if i make two outgoing calls by a digital or operator extension if i join the two trunks on conference or make a transfer , the two called parities hear a big noise like the sound of modems , and they have a very...
  4. coolfalcon

    unanswered calls get back to attandent

    dear all i have the following problem , all the External incoming calls answered by voicemail system and then blind transfered to the attandent console (M2250). when the attendant console reply the call and transfer it to the internal extension , if the call is not answered by that extension...
  5. coolfalcon

    CDR format Problem

    Dear All. we have a Nortel Cs1000M Rls4.5 system , we bought a new billing system from local provider. we have a problem with the incoming call records , the new billing system can not handle it because it comes in TWO STRINGs , the billing system only receives One sting for each record. can we...
  6. coolfalcon

    individual ATT consoles trrafic measuements

    dear all can i initiate a trrafic measurements to the indivisual consoles of my Nortel Cs1000 system i have six consoles working together
  7. coolfalcon

    Pri link frequently down

    Dear all we have connect our Nortel cs1000 to the PSTN using Pri link the link is working but its frequently down and all channels are disabled we deblock the trunk loop (ld 96 dis dch then ld 60 enll loop) the links becomes up for short time then all channels disabled onc again.
  8. coolfalcon

    M2250 provisioning

    dear all we have Nortel CS1000 rls4.5 system , a 7 M2250 consoles are connected to the system with high traffic of calls ,is there a way to put theses consoles under Provisioning so that you can see which consoles are active or inactive i mean online provisioning . also call records of each...
  9. coolfalcon

    Callpilot cambatibilty

    dear all : what is the callpilot release which is compatible to Nortel CS1000 RLS 4.5 system. we bought one callpilot (NTRH30AA rlse 15) the local company tried to inserted to cs1000 system but could not work, but it works in meridan opt11c . so if i want a new callpilot to my existing system...
  10. coolfalcon

    call pilot compatibility

    dear all : what is the callpilot release which is compatible to Nortel CS1000 RLS 4.5 system. we bought one callpilot (NTRH30AA rlse 15) the local company tried to inserted to cs1000 system but could not work, but it works in meridan opt11c . so if i want a new callpilot to my existing system...
  11. coolfalcon

    all calls are received at the RECALL key of the attendant console

    Dear all: i installed a new external voice mail to my Cs1000 system 6 analog extensions hunted in one group and connected to the voice mail the voice mail is programmed to off hook and answer the call and playing the welcome message then transferring the external calls to the attendant console...
  12. coolfalcon

    stopping the attendant silent intrusion

    Dear all: we have a set of m2250 attendant consoles > the problem is when one of the consoles join two calls together he can intrude the call and still listening to the call silently . how can i stop the attendant to listen to the call (which joined by him) or how can make the the parties in...
  13. coolfalcon

    call details recording format

    Dear all, i want to buy a billing system from one of the local company but they asked me about the call details format? im new with the system its cs1000 rls 4.5 CTY on teletype terminal. can anyone help? thanks in advance
  14. coolfalcon

    can not log into the system

    Dear all: since three days ago i could not log into my system cs1000 rls 2.5 the following appears counter value 3 64 19 255 SPRT102 CMDU on side 0 is out of service. please check CMDU SPRT102 CMDU on side 0 is out of service. please check CMDU SPRT102 CMDU on side 0 is out of...
  15. coolfalcon

    VOIP CODECS

    Dear all, Our system is CS100 rls 2.5 , is the VOIP supported by this system ,if so what VOIP CODECs supported (like iLBC is it supported)? what do i need to activate this facility? thanks all.
  16. coolfalcon

    attendent console replacement

    hi all; i have cs1000 system and using m2250 attendent console these consoles have a lot of problems. if i want to replace them , what is the recommended solution is there a new attendent console rather m2250? is there recommemde pc software console that can replace the old console with full...
  17. coolfalcon

    caller id over analog extension

    does the cs1000 supports caller id on the internal analog line if yes what type supported DTMF or FSK?
  18. coolfalcon

    analog trunck release

    the analog truncks some times hangs up for about 1 hour when used by the operator how can i make the truck to release directly
  19. coolfalcon

    call priority on operator console

    can i give certain extensions the priority to be answered by the opertor before the que? can i call indivisual opertor number not by the common code?
  20. coolfalcon

    latest SP for BC13 ?

    hi all what is the latest BC13 SP? my switch is BC13 sp7 do i need upgrade to activate the Caller id through the TLU83? thanks

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