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Our BCM 400 power supply died. We change the power supply with a PC ATX power supply. After booting the BCM, none of the extension came on. All of the extension cards are up except for the combo card. There are no light on this card. What may be the cause of this problem.

We have had this CS1K for many years. There have been many instances when electricity went off. However yesterday after an electricity outage, i am now not able to login. What i usually do is telnet to the address. place in my user id and password. then cslogin and password. THen i would...

I am trying to make an international call on our BCM400. however when i try dialing the 10 digit number i get this message - restricted call. I contacted the tele company and they told me it is our PBX that is restriction the calls. Is there a default feature code for international calls or...

Good day all, we have a BCM400 and i must create authtication codes for long distance calling, or toll calling. I have never set this up before and would be greatful for some pointers. All help would be most appreciated. Thanks.

Good morning all, I am trying to setup 4 DID, We already have 20 setup. My problem is i cannot figure out which line to program the DID on. Or the line the extention is install on. I will appreaciate any help. Thanks.

Good day, A new telephone company open in our region, the issue is that our CS1K cannot dial this new numbers or prefex. It just rings busy when dial. I need to be pointed in the correct direction to reslove this matter. Can you please assists.

I need to have my director and secretary phone in the same pickup group. I know how to do this in the CS1K, however in the BCM400 i am having problems, frankly i do not know where to start. Can you kindly assist me with this please.

We have a BCM400, all of the current extension are route or map to DID's. The DID'S are routed thourgh IP's via a direct line of site connection. I cannot see how this was accomplish and would like some assistance. an example of the numbers are ext. 2273 and the DID is 6773245. Thank you.

I have installed ip licenses on our BCM400, however i cannot get the ip phones to work, i have put in the ip configuration into the phones.. that is ip address, subnet mask,default gateway, and S1 ip address. But i have no luck with the phones working. key codes shows as follows Active...