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Hello, Is it possible to forward a physical station to a virtual one? I tried all my best to do that but I couldn't. "List Trace Station" shows that the call doesn't even hit the virtual number at all, either it goes to the physical station's coverage-path or it just gives overflow tone. The...

Hi guys, Anyone of you has experienced that Weather and World clock applications have stopped working suddenly...I have Avaya CM 6.2 with IP phones 96x1 FW.6.2, location is NY, USA. the error in phones refers that the "location is not recognized"!!! I did sniff trace from the phone to weather to...

Hello, I have HMS400 R3 wich is working perfect with Opera PMS and CS1k, however it is supporting only the guests phones, can I use this HMS as voice mail server for normal admin users (CS1k)? Thanks Jacob

Hello, I have CS1ke 7.5 I'm trying to forward the not answered calls to Extn No. to mobile number of the person, it is happening but the number appears on the mobile is the DID number of the person(Extn No) not the original caller!!!, the person is complaining why not the original number is...

Hi there, I have customer that has 2 sites (A,B) both have CS1kE linked together by SIP trunks, A site has the 9 access ( MOC lines ). B site taking the 9 from site A. Suddenly, when site B dials 9 , it's automatically going to attendant console of site A !!!! the SIP traces showing that...

Hello, I am trying to setting up a SIP trunks between BCM50 releas 4 and CS1ke release 5.5 using SPS(Linux NRS 5.5), BCM phones can call CS1ke phones but not the opposite , my configuration is quite simple and it should work but I receive an error"Ntwk unavailable" in DCH traces , and in BCM...