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  • Users: cjracing
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  1. cjracing

    Analog phone auto connects to Attendent WHY???? SV8500

    We installed two 16 port (for 32 ports total) analog cards in two spare ports in our SV8500. We assigned all 32 lines, non-did. The first 24 lines were assigned on the first day, and added to a hunt group: tested and works great. The problem: the last 8 lines were assinged the next day, when...
  2. cjracing

    NEC 2400 Record button (Soft Key)

    I am trying to figure out if there is a way to put a button (or soft key) on a supervisors ACD monitor phone, which will tell the voice recorder to start/stop recording. For example, the supervisor that is monitoring an ACD call, decides that they want to start recording the call, they can push...

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