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- Users: Telecommgurl
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"Not Ready and Make Busy" Activated and Vmail doesnt answer
There are about 12 Sales agents; all agents telephones are programmed with an ACD Queue along with a not ready and make busy key and thier personal lines. When all agents are in Not Ready Make busy mode voicemmail answers. (with NR and MB activated it prohibits the agents from recieving...- Telecommgurl
- Thread
- Replies: 3
- Forum: Nortel: CS1000 (Meridian) systems
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PROGRAMMING A MUTE BUTTON
Is there any way to program an addtional "Mute" button (besides the Hands Free/ Mute)? I am trying to mute certain calls without putting the phone on Speaker/Hands Free. Any Suggestions??- Telecommgurl
- Thread
- Replies: 11
- Forum: Nortel: CS1000 (Meridian) systems
