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  1. jfcrescenzo

    Set voicemail greeting back to system greeting

    Hello, I think I have an easy question, but cannot find the answer. We have a user that set his name during the first setup of his voicemail. He is no longer here, but we want to keep his mailbox up still. Is there a way to set it back to the default where it just says the user's extension...
  2. jfcrescenzo

    Digital Phone Line Cable Limits

    Hi All, I know data and video have length limitations, I was wondering does voice? Our current system is using digital connection, so not using VOIP, but is going over cat5. Is there a limitation on voice traffic on these lines? Thanks,
  3. jfcrescenzo

    Power Question

    Hello all, I have a question that is probably a simply one but never quite understood how it worked. Here is our set up. Desk phone that connects to a wiring closet via cat 5. Within the wiring closet this cat 5 connection connects to a 110 block. The 110 block cross connects the blue/whiteblue...
  4. jfcrescenzo

    Conference Meet Me Report

    Hi all, Are there any reports or anything for the Conference Meet Me part of IP Office? We have XIMA Chronicall to report for the phone system but do not see anything for conference meet me. This may not be something that is a direct IPO question, but would assume you guys would know or at least...
  5. jfcrescenzo

    Change incoming number display

    Hey guys, When out IP Office 500 system was set up, it was set up adding the 9 in front of the that was calling, so when people were using the phone manager and called the number back from using the call manager it would include the 9 to dial out. We are going to try to get rid of the dialing 9...
  6. jfcrescenzo

    Forward hunt group call to cell phone, but not to cell phone voicemail

    Is it possible to set it so a user can set call forwarding to forward their calls to a cell phone, but if they don't answer it stays in the system and goes to the avaya voicemail and not the cell phone voicemail. I want to think not as the call leaves the system, but I know, if there are 2...
  7. jfcrescenzo

    Call forwarding is not answered go to external voicemail, on and off

    Hello, We just got and set up IP Office using manager 8.1 and we have a user that would like to have calls forwarded to and outside number. We know how to set call forwarding up, however could not find a way to have the call forwarding settings meet all of the following requirement: Button to...
  8. jfcrescenzo

    Old computer stuck somewhere in DNS

    Hi all, We have a computer name for some odd reason still caching DNS information. The computer (computer1) crashed so it was rebuild. The new computer (computer2) has a different name and all information for the old computer as been removed, ad account, dns record, and dhcp record. However...
  9. jfcrescenzo

    IP Address not getting to internet

    Hi all, I have an odd issue of one, only one, private IP address not getting to the internet. The address words fine within the network, file sharing, printing, ect, however it does not get an internet connection. the IP address is sent out via DHCP. A few computers received this address at...
  10. jfcrescenzo

    Forward Resource Reminders?

    Hi all, I have a question, how can we get resource mailbox reminders forward to another user. Currently we have a few equipment mailboxes for when people need to book equipment. However without manually checking that mailboxes shared calendar, we do not know if the resource is needed to be set...
  11. jfcrescenzo

    Overflow and Voicemail?

    Hi all, We have a request that if one user is on the phone or doesn't pickup the call will flow to another user. We have this set up fine via a coverage path, however the first user would like if the call does not get answered at all to then go to voicemail. I'm pretty sure because the first...
  12. jfcrescenzo

    Remote access for Definity G3?

    Hi guys, I was wondering if there was anyway to access the Definity PBX system remote, pretty much so I can be lazy and not need to walk back to the server room to access the console. Thanks,

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