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  • Users: jms237
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  1. jms237

    ES, SES, UAS counters

    On BCM Element Manager I see Performance History with ES, SES and UAS. I did read the definitions but I wonder how ES, SES, UAS may translate to problems. For example ES from time to time means noises during call, SES and UAS dropped calls, etc. Sorry if its completely stupid question.
  2. jms237

    Caller ID not presented over VoIP trunk

    Hi, We have BCM450R1 (soft. 8.0) with two PRI lines and VoIP trunk to external IVR. When we call DID to VoIP trunk/IVR then Caller ID is presented on IVR. But when call goes thru Auto Attendant to VoIP trunk/IVR then we dont see Caller ID. The old IVR was connected to BCM over analog lines and...

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