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Hi Folks, Has anyone been able to make an external Voicemail box (on main analog trunk) flash a message waiting light on a users phone (one or more phones), while still having embedded VM working? I do not think it is possible, but I see, under button proramming, Advanced, Voicemail - there...

Hi Folks, I have recently manually upgraded a 3300 MXE lab sytem to MCD 5.0 and can now log into system. Trying to use the software installer tool only to apply new demo licence (already assigned to hardware id on AMC site). I check off full install, choose internal 3300 ftp server and browse...

Hi Folks, IPO rls 8.0 on analog trunks. If you dial out quickly, dialing 9 first, call goes through and shows all 7 (local 7 digit dialing)digits on phone display and in System Status tool. If you dial out slowly, dialing 9 then waiting for 2nd dial tone, only about 4 digits show on display and...

Hi Folks, IP Office rls 9 Customer wants to push one button, or dial one code to page both sets and speakers. I know how to do this if the speakers were working off of an analog set port (set to paging speaker) as the dial page feature could be used on a hunt group ie 200main and also put the...

Hi folks, I am familiar with how to use incoming call routing to have all (group 0 for example) trunks calls go to a certain destination (ie a hunt group or an individual user) But, I am wondering what you guys normally use, as I run into the following issues: - if I route to one reception...

Hi Folks, Hope for some help here! I did take the ibutton out, while powered off, (training exercise) and the reinstalled and did a downgrade via flash card in front. Unit powers up but can't read ibutton. Form 4 shows zero'd out system id. I have taken it out, put it back again. No...

Hi folks, Sometimes we have a need to upgrade some systems (ie from 7.0x to 7.0.36) as te customer doesn't want to buy an 8.0 license. Other times, need to downgrade band new systems from 8.0 to 7.0, as customer only purchased 7.0 licence, or eventually form 8.1 to 8.0 for same reason. I would...

Hi all, Any ideas why a 9508 set would not work after an upgrade. I am aware of a patch, but believe that it is only to fix speakerphone audio problems. I will check tomorrow to see wat display is saying - can't remember right now.

Hi folks, We have set up a very small customer with a UC540, and they originally wanted to answer calls in a similar way as their old Norstar key system. ie, several multiline IP sets with Direct CO line buttons so they can answer at one set, then put that line on hold, and someone else can...