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When I log in and try to access any loads I get a IOD100 01 followed by a OVL005. I tried to DIST and ENLT no help. I have another NT8D69 MDU unit but the procedure to replace wants a back up. My thoughts where INI the system. Then reboot. Then reinstall. In that order. It is a hospital and I...

I have a Opt11 rls23 and Mer Mail rls 11 System crashed and replaced Disk and processor card. reloaded rls 11. now get silence on all 8 ports. error codes during boot up 61-16 test failed 41-37 state faulty RunOOService diagnostics each of the voice cards come up in faulty state. OOS diagnostics...

I have a opt11c rls 25.40+ When edd is ran manually or via MIDN, I get a EDD009 then a EDD018 codes. We just changed the PRI programming and am concerned if we have a power out that it will load old data or not read it at all. Where is that writing to the SSC or the daughter board on the SSC? I...

I have a CICS 7.0 that crashed. Replaced with the same. We had a button labeled night mode, when pressed it would redirect our line 1 (POTS line) to an external number. Any one know how I would set that up again?

Opt11c 200 did's 08xx and 33xx blocks. only one block can call fwd external. If in the NET of the CDB I set HNPA 949 and HNXX 9990 the 08xx can call fwd ext. If I set the HNXX to 9993 the 33xx block can fwd external. We get 4 digits from Telepacific 08xx or 33xx. I use IDC tables to convert to...

I have a option 11 system DID call comes in. Using IDC tables. Receptionist day and direct to extension at night. A user call forward external to their cell. Day mode call comes in to receptionist and is transferred to the extension the call forward works to the cell phone. THE PROBLEM Night...

I have a option 11 inservice and need to move a dozen phones to an Avaya IP system. I added a PRI between the two. The option 11 has two PRI's to the LEC. I can get a DID call to pass to the avaya via ACD NCFW to the RDB access code and ext. I cannot get the avaya phone to hit the option and...

I have a Rls 23 11c two expansion cabinets. If I call into a conference bridge, It will not always pass all the digits for the access code. I found one number that I can repeat every time. It only happens on cabinets 2 and 3 not the main. If I track the call, it does show all the digits I...

I have a Rls 23 11c two expansion cabinets. If I call into a conference bridge, It will not always pass all the digits for the access code. I found one number that I can repeat every time. It only happens on cabinets 2 and 3 not the main. If I track the call, it does show all the digits I...