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Hi all. I needed change the IP addres to my CCR server and now this appears disconnected. Using CCR Administrator credentials, I can see the old server IP address in the "conmmuters" and if impossible to change it to the new IP address. ¿Any idea about this issue?. Thanks.

Hi all. I am trying to install the ATA CISCO SPA122 connected with IPO. This ATA have 2 analog ports and I installed the 2 IP 3rd party licences. I configured one SIP extension and runs fine but my problem is configuring the second extension using another diferent SIP extension. Using Manager...

Hi all. I installed a new One-X Portal using a W2003 Server. It seems the installation is right but the service can't start. In the log file I can see the follow error: - ORIGIN: Service Control Manager - ID: 7024 - The One-x Portal service for IP Office stop with the specific service error 0...

Hi all. I have an CCR agent installed (for example using extension nº 100). Can I do, using CCR, make reports that show me the internal calls do this nº 100 extension and the extensions the nº 100 calls?. Thanks.

Hi all. I finished a new CCR installation but I have a little problem. When I finished the installation, the browser opens automatically with the default login screen and I cant't cretae a new administrator acoount (in my previuos installations the browser opens automatically withh the create...

Hi all. When I try to enter to CCR using the browser, I can't connect and I can see an error in the IPOCCR Client. I see in the server's log (application) the next continous error: Tipo de suceso: Error Origen del suceso: Avaya IPOCCR Client Categoría del suceso...

Hi all!. I need to instal 20 ip phones but I have only 1 cable and data port for each user (phone and pc). It's clear I need the phones have 1 switch port. ¿Could you recommend what type of phone buy?. Thanks.

Hi all!. I can't log in the CCR. Today when I try to enter "http://IP_SERVER/CCRwebclient" I can see the next error (in spanish): "Se ha producido un error inesperado que se ha registrado Informe este error a su administrador del sistema IPOCCR." The only option I have is the NEXT button but...

Hi all. Anyone knows if TAPI and PHONE MANAGER runs on WIN7 64 bits?. I am trying to use it and not runs ok. Thanks.

Hi all! I have the next installation in one company using IPBS R4: 192.168.1.200 IPBS Master 192.168.1.201 IPBS Slave1 192.168.1.202 IPBS Slave2 192.168.1.203 IPBS Slave3 192.168.1.204 IPBS Slave4 192.168.1.205 IPBS Slave5 and the gateway is 192.168.1.1. Now I need install a new IPBS in a new...

Hi all. I have an IPO 500v2 and I have extensions like 610, 611, 612, etc... All the external calls are routed to Group1. My problem is exists external numbers (mobile phones) like 610XXXXXX, 611XXXXXX, 612XXXXXX, etc... I configure in access code the 610XXXXXX, 611XXXXXX, 612XXXXXX numbers...

Hi all! I have an IPO R6 and the ONE-X Portal running right. Can I logged in ONE-X Portal using my Iphone and the wifi's LAN?. Using Safari in Iphone, I can login in the One-X Portal but no way using the client One-X Mobile downloaded from App Store. Thanks.

Hi all. How can I change the internal tone for IPO?.

One user have a restricted extension, for example, the extension nº 110, This extension can't do external calls. I need the possibility this extension calls another internal extension (for example to extension nº 100. This extension can do external calls) and this extension enable the...

Hi friends. Can I configure one digital extension automatically pick up the internals incoming calls?. What is the best way to do this?. If the response is yes, I need a physical digital telephone connected? (I need use this to capture the TCP/IP data for a external program, and is perfect for...

Hi all. I have a little problem passing calls. All the users are analog extensions and the operator extension is a digital extension. When the digital extension receive a call and pass the call to an analog extension, the user only can view the external number in the phone screen but not the...

Hi all. I need all the board's and ipo's serials numbers. I can find all the serials in the manager but I can see all the serials numbers are the same in all the hardware and the same in the System Status. How is the best way to know all the serials?. Thanks!.

Hi all. Is it possible to configure for exampple an analog extension to launch one automatic call to one external number when the user only pick up the headset? Thanks for your help.