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  • Users: jbart511
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  1. jbart511

    BCM Data Migration Manager doesn't retrieve Call Pilot data

    I have a BCM 400 4.0 that is patch current as of 7-22-13. I am trying to upgrade to BCM450 6.0. When I run the data migration manager (version 1.1.5) I get the following errors when it tries to retrieve the data from the Callpilot: 69 Info Start extracting Callpilot System Configuration 70...
  2. jbart511

    BCM400 3.6 destination codes

    I have a BCM400 3.6 that I had to replace the hard drive and power supply on a couple of months ago. Last week the customer's PRI dropped. This caused the system to reboot (not sure why), the voicemail didn't sync up and all the destination codes disappeared. I rebooted it to get voicemail back...
  3. jbart511

    BCM 400 External Call Forward

    I have a BCM 400 4.0. A user has external call forwarding set up. His desk phone is forwarded to his cell phone. The forwarding works if his extension is dialed from another extension or a call comes into the receptionist and she transfers it to his extension. If the call come into their back...

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