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Hi I've been getting the following alert from our CCM server ALM0113 - MiTAI performed a hotrestart According to prairiefyre I need to change the threshold level at which MiTAI errors cause the service to reload the MiTAIClient dll. Can some-one point me in the right direction also why...

Hi All We seem to be having some difficulties connecting via SIP connection just times out. Tried various SIP apps on the iPhone Our setup MBG (On the dmz) 3300 MCD 5 SP1 We currently have teleworker users using Mitel 5340 handset which establish connection and is working well and has been...

Dear All For the last 2 hours the "summarize data" has been stuck on a particlar date with current opeartion set to LoadDatabase. Started the Wizard from the 1/1/12 - 2/8/13 and its processing on the 27/12/12 any ideas? Thanks

Dear all We seem to have lost our Intelligent Queue Smart Choice layer Exit code from the IQ. Have tested connection between IQ and CCM and seems fine. Syncing Data from the 3300 is fine. This happened after we shut down all our systems as a precaution due to a AC failure in our Comms room...

Hi All Wondering if you get help with this qurey we have ccm Ver 6 and only in the last couple of days have had some sync failures Please see below. We have 3 3300 which are all syncing ok no errors reported from network monitor. Please let me know if you need an further details. " The...

Dear Sir/Madam Previously we have been using Version 5.6 for the IQ and CCM, we have never been able to update CCC from our client machines having said this if we cancel the updates CCC worked. The problem is we have recently upgraded to version 5.8 for both the IQ and CCM. We are still unable...