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All - I am having some issues with our J179s (v4.04). When the phone boots they are saying WiFi disabled which is fine, we don't want the WiFi feature we more want the bluetooth feature of the WiFi. If I review the phone by logging directly into the phone the setting is enabled in the...

I have a SIP Interface between Avaya IP Office and Asterisk phone system. Everything works great with dialing between the 2 systems, I can also get external calls but no CID it display the telephone number each time for CID instead of the Name/Business. Anyone have any suggestions on what to...

I am trying to integrate our Avaya IP Office and a Asterisk phone system. Avaya = 54XX Asterisk = 1XX I am able to call between the 2 phone systems with no issues, I am just trying to get the call parking to work. I have tried short codes and making new short codes of #5437608 which works...

I have a SIP trunk that I have all DID lines on I want to track how many calls each DID line gets per month/per week etc, does anyone know how I can accomplish this? I am open to a 3rd party software if needed!! thanks again for the help

We are using Voicemail pro 9.0.3 we are using SMTP to sent a copy of the voicemails most of the users are complaining of a "white noise" about half way into the wav voicemail file in the email. I have listened to them on the phone they sound perfectly along with the C:\Prog\Avaya\IP...

We have a PRI with multiple channels, we have 6 line appearances being show on the dispatchers phones. They can only see 1 call at a time, the other calls will not ring on the phone they are on or someone else is on. Is there a way to resolve this?? SO EVERY phone call rings these phones?? Hope...

We recently upgraded from a Nortel phone system an avaya IP office.. we are using some 1616 digital phones. I need a device like an Algo 4100. This device had a relay port that could provide me an off-hook, so a light or another devices would see the phone is off-hook. They don't support avaya...

We recently changed our system to a PRI and after a couple calls it says on ALL external calls coming in this phone number is temp. unavailable please try again then disconnects about 15 mins or so the lines open back up.. any suggestions?!?!

We have recently enabled the mobile workers, so we can take advantages of the app on our iPhones/Android devices. When we open the app we get connected just no VOIP when trying to dial internally. Any suggestions or something we may not have enabled properly?? thanks

We are wanting to have just mailbox only account for some of our users. We have 4 phones that 30 users sit out throughout the night, we aren't wanting them to sign in just click voice mail and login, do we need to create them and extension to create the mailbox?? I have it working this way but...

We are going from a Nortel PBX system that our users could just hit a "park" button and would place the calls on 101, 102, etc. but now we can't get the phone to park the calls, I have read that it isn't going to work the same way. Is there any way that we can get some kind of help on this?? I...

I am trying to get our Plantronics CA12CD wireless system to work correctly. Our radio system is working perfectly fine thought the headsets. To interface the headset port into the radio console I had to do the following below, which the top 4 are just the wires from the headset port directly...