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- Users: jason1969lee
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Interactive Intelligence
Anybody out there got opinions on the offerings of Interactive Intelligence CIC system. What are the good points? What are the bad points? From a day to day maintenance of the system BSOD has been mentioned on historic forums from 10 years back - have things improved on this system. Any help...- jason1969lee
- Thread
- Replies: 0
- Forum: -General Telephony discussion
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Port stats
Is anyone aware of a reset command for individual ports on an Avaya ERS4550T-PWR switch. I can find the command to reset all of the ports in one hit, but don't need that.- jason1969lee
- Thread
- Replies: 2
- Forum: Avaya (Nortel) networking solutions
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NICE Perform 3.1 Recording Issue
Has anyone come across a problem with excessive record times when running reports against extensions. I am running Nice Perform 3.1 completing trunk side recording with feeds into a Nortel CS1000 Rel5, Datapulse Intuition 1000 Op Consoles and Contact Centre 6. The problem usually occurs when...- jason1969lee
- Thread
- Replies: 4
- Forum: NICE Systems solutions
