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  • Users: Carol1975
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  1. Carol1975

    Adding a new DID to our CS1000

    Hello. We ordered a new DID from the local phone company. The 4 digit extension was already in our switch as a non-DID. Today was the day that the new number was supposed to be working. When I call the number from outside, it rings into our switchboard. I called the phone company. They...
  2. Carol1975

    Calls to extension will not forward into CallPilot voice mailbox.

    I have set up a new voice mailbox for a user, using the basic template that I have used for hundreds of other voice mailboxes inhouse. It doesn't matter if the caller is external or internal. After 4 rings or if the line is busy or if the phone is forwarded to voice mail using the forward key...

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