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  • Users: tonymoo
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  1. tonymoo

    R230 XL Server Hardware Specs for IPOCC and IP Office SE - IP Office R10+

    Good day all, Going through an IPOCC R10+ solution for a customer and would value some quick advice on the items below. 390081 R230 XL SERVER IP OFFICE UNIFIED COMMUNICATIONS 390083 R230 XL SERVER IP OFFICE CONTACT CENTRE The first item will have an extra hard disk for IPO Contact...
  2. tonymoo

    Avaya MES 6.1 Survivability

    Hi Guys, This is probably a trivial question but I could not find any definite answers. We intend going for an MES 6.1 UC solution and would like to clarify an issue before diving in. Does Avaya provide full survivability for the complete single server solution (CM, CMM, AES, SM, US, etc) or...
  3. tonymoo

    ACR 10.1.2 - Ident authentication failed for user "eware" issue

    Hi Guys, I am Installing ACR 10.1.2 to interface and record selected calls from an Avaya CM 5.2.1 system. ACR version is 10.1.2 on RHEL 5.7 32bit. I have followed all the steps outlined in the manuals and when I tried connecting to ACR via different browsers, both locally and from other PCs, I...
  4. tonymoo

    ACR 10.1.2 - Ident authentication failed for user "eware" issue

    Hi Guys, I am Installing ACR 10.1.2 to interface and record selected calls from an Avaya CM 5.2.1 system. ACR version is 10.1.2 on RHEL 5.7 32bit. I have followed all the steps outlined in the manuals and when I tried connecting to ACR via different browsers, both locally and from other PCs, I...
  5. tonymoo

    G650 with S8400 Re-install from CM5.2 to CMM5.2.1 license error

    Hi there, Re-installed an old G650 CM5.2 box to introduce messaging as the old Audix system (R1.1) was full and could not add any more subscribers. Current software is CMM5.2.1 SP9. Followed all the procedures - backed-up translations, applied license and authentication files, restored backups...
  6. tonymoo

    DID display on outgoing calls for users with inc-dest as Operator

    Hi All, Pardon me for the long post below but I'm tearing my hair out on this one ... :confused: We have an IPO500v2 (6.1.20), VM Pro (6.1.20) and EVO Receptionist software platform integration via CTI. IPO System was programmed with all users having DIDs, with a select group out of this...
  7. tonymoo

    How to display DDI number of Virtual user at Reception for Inc. call

    Hi All, Joined since February this year and found this group very helpful, but first time posting ... :-) Completely new IPO 500v2 system with vm pro both running 6.1.20 software. User list includes virtual users who have DDIs assigned and programmed in inc-call route with default destination...

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