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Is there a way to export a complete list of extensions consuming an IP Users license from a Mitel 3300? We have a Mitel 3300 running MiVoice Business release 8.0 SP3 PR2. I've been asked to audit the licensing on our Mitel switch by comparing the number of extensions consuming an IP Users...

How do you route missed calls to voicemail when the system is in night 2? Our office is open from 8 am to 5 pm. Our reception person works from 8 am to 4:30 pm. She puts the phones into night 2 when she leaves. (Night 2 has been programmed to ring at an extension, and an appearance of that...

Good morning. What I'm trying to do: add 40+ extensions to a Mitel 3300 MXe II switch without having to add each extension one at a time. What I've done already: I exported the current User and Services Configuration to a CSV file to edit with Excel. I've also determined which extension...

I have a client running the UCA client (software version 6.0.220.0) that can't place a call. When they start the software it logs them in automatically, shows their status (In the office or Working from home), and the little phone icon turns green indicating that they are connected and ready to...

One of the extensions that appears in the BLF list on the 5550 IP Console keeps showing up as "Call Forward - Always" even though the extension isn't being forwarded. The 5330 IP phone allocated to the extension does not show the icon indicating that the extension is forwarded, the Call...

I need a way to remotely rename a Windows 10 computer after it has been freshly imaged. Windows is assigning a default name (ie: WINDOWS-34JDR8E) and I'd like to be able to run a VBScript that asks for the current name of the system (ie: WINDOWS-34JDR8E), asks for the new name (ie: NEW-NAME)...

I have cobbled together the following code to search for and delete local user accounts that start with "ALS_SVC". 'Constants and Variables Const HKLM = &H80000002 Const StartKey = "SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" Const SearchValue = "ProfileImagePath" Const MatchData...

I have a situation where staff in an office need to be able to dial *57 on a Mitel 5300 series phone, where *57 is a telco vertical service code (VSC) not a Mitel feature code. I've tried manually dialing 9 (for an outside line) and then *57 but the phone gives me a fast busy. I've also tried...

I cannot get the 5550 IP Console to work under Windows 7 (64bit edition). Our company has made the move from Windows XP Professional (32bit) to Windows 7 Professional (64bit). All that remains is to migrate the reception systems. The problem we've run into is that the console software does...

Hi, When attempting to mark an extension as private (Privacy Yes) I received this error message, "Deprogram Generic group alert programmed on it before deassigning acd set." The phone extension belongs to a member of our helpdesk who is part of an ACD group. I believe it might have something...