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This is not the first time this has happened, but today I got a call from my customer and they are not getting msg light indication again on their phones. T7316em and M7310 phones. I know others have this issue also. Has Avaya done anything about it, or has someone figured out what's causing it?

OK, this is stumping me. I put in a ASM and hooked up 3 DN's to be used for DID Faxes. Inbound calls work like a charm, but when dialing out, with the Fax DID number in the OLI section, you get dial tone back after dialing the number. Remove the OLI and calls go out normal. I tested this on...

I want to make sure I understand how call by call limits work. I've got a customer with a partial PRI of 12 B channels, and 1 D channel. By default it's first come first serve on those 12 channels for either outbound, or inbound calls. I want to reserve 4 channels for outbound calls. This would...

I've a BCM50 R6 with a informational mail box setup for the receptionist to dump marketing people into. It state after the message is played, "exiting the system, goodbye" Apparantly some caller dialed 0 and came back mad as hell at the receptionist. Any way to disable default target attendant...

Upgrade guide say that my BCM needs to be 2.4f My system is 2.4r This means the 2.4r is later than 2.4f, right? The book doesn't mention 2.4f or later. So a red flag goes up in my head.

BCM 3.7 installed in Jan 2007 and patched in 2009. I went to setup call logging on a phone. I went to several places in programming and set it up. PRI DID calls to X222 rec'd digits 422. Target line is set to prime to X222. Log unanswered calls, and log space 20. Testing an inward call...