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  • Users: hocsupport
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  1. hocsupport

    Reporting w/ Call Pilot 150

    I have all installs completed and successful connection from reporting interface/machine to the Call Pilot - I see a large number of calls downloaded. I've set up admin user, can login to Call Center Reporting, etc. Problem: None of my skillsets set up on the call pilot are presenting for me...
  2. hocsupport

    Call Pilot 150 Ethernet Port

    Has anyone ever replaced the ethernet card/port on the unit? I believe mine is bad and if I could replace just the ethernet port hardware, all would be well. All documentation I find references only software configurations. Thanks in advance.
  3. hocsupport

    Call Center Reporting Server Services Required For Reporting Sync

    Call Pilot 150. Call Center Reporting Server (CPL_CC_31.10.28c.16_10_31_2007) installed on one system. Reporting for Call Center (4.0.100.1190) installed on another system. Anyone who's ever run this guantlet knows it's a nightmare to get the the Reporting working!!! Anyway - I got it all...

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