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Hi Guys, Started having an odd issue with IP sets de-registering and re-registering a few seconds later. There are about 70 sets in total mixture of IP200X and IP11XX There is no pattern that I can see and there is no reports of any other weirdness. Has anyone come across something similar ??

Hi Guys, Anybody able or willing to put an auth code onto a sys ID for me ? ? ? We have quite a few paper auth-codes still left in stock but no KRS access anymore and want to try get rid of them before buying electronic codes. Thanks.

Hey guys, I am trying to upload custom professionally recorded WAVs to CCR trees. I have tried different WAV variants but they all sound a little off. Does anyone have exact file requirements for this. I have scoured the manual but cant find anything. The only file spec I can find is for...

Hey Guys, Whats the deal with cisco killing of their SMB voice portfolio ? We just started selling these about a year ago and now they are being killed off with no mention of a replacement. I know cisco's advice is to migrate to BE6000, but that's ridicously out of budget for SMBs !!! Are...

Hey Guys, I have a BCM450 with intermittent MWI issues. Back in July espl bulletins had the following patch in testing PATCH ID: BCM450.R600.VOICEMAIL-81 Category: GEN This was released for BCM50 R6 in SU13. However, not for BCM450. Does anyone know why SU13 was not released for BCM450 ...

Hi Guys, Have a weird one here. Customer has find me follow me setup on their extension. This goes directly to a cell phone. All works fine except when the answer their cell phone they hear their MOH playing briefly before the call is connected. Cant seem to replicate it in the lab. Anyone run...

Hey Guys, Trying to backup an installation of RCC2.6 so it can be moved to a new PC. However, when in SQL SMSE and try to connect to CCRDB to backup, I get the following error =================================== Backup failed for Server 'RRC-PC\RCCSQLEXPR'. (Microsoft.SqlServer.Express.Smo)...

Has the T24 KIM been discontinued ?

Hi Guys, Setting up some DDIs from SIP provider. They are resuesting that all 100 DDIs are registered individually. Now that is a pain to program alright. But the question is, does anyone know if there is a limit on the number of SIP regirations or see any pit-falls with this ?

Hi Guys, Have a bit of a strange one here. Have a BCM50 with SIP trunks to ITSP. Inbound and outbound calls work flawlessly. However when an extension call forwards to an external number (mobile) there is no audio and the call disconnects after 25 seconds. Anyone experience this ?

Hi Guys, Just stumbled across this on the web. Supports T & M series sets. Anyone seen one in action ?

Hi Guys, Have an issue with a 450 R6 (fully patched) where it rebooted for no reason. It came up with default IP (192.168.2.1) but everything else was normal/unchanged. I reverted by to original IP, now IP phones will not connect. BCM monitor/usage indicators shows blank where IP sets should...

Hi Guys, Just installed 4 of the new Avaya branded T7316Es into one of our customers. They use Plantronics H251 headsets across all agents with the A10 QD cable. For some strange reason they are not working on the Avaya branded phones. They can hear callers, but callers cannot hear them. I was...

Hi Guys, I am a Nortel/Avaya guy coming from BCM and IPOffice. Our company is being tapped up by Cisco at the moment. They are trying to push the UC500 series product on us. I am just looking for some thoughts from you guys that work with Cisco, day in day out. What are your feelings on it ...

Hi Guys, Having an issue trying get this working. All RTP over UDP ports in Detailed on BCM450 are forwarded from firewall to BCM. Sets register fine, however remote phone recieves no audio from BCM and the folloing alarm is generated when phone connects. Alarm ID:50115 - TERM.(0002, :0001)...

Hi Guys, Been asked to install IPView softboards in a terminal services environment. Never done this before. Has anyone done it ? Would there be any problems ? Thanks :-)

Hi Guys, In need of a little help. I am not a perl guru, just need need a perl string for to translate some numbers. Basically I will have 4 numbers, XXXX which will need to be prependend by 6 more numbers i.e YYYYYYXXXX Ys are fixed and Xs will be variables. Thanks in advance :-)

Hi Guys, Have a BCM450 R6 with SIP Trunks. The carrier is rejecting the first invite message as unauthorized as the BCM is not sending the credentials in the first invite. When the carrier rejects the first invite, the BCM sends a second invite with the neccessary credentials and call processes...

Hi Guys, Have a bit of a strange one. Two seperate companies using one BCM50 R6. Currently using two POTS each, which are in seperate line pools. They have now got 2 SIP accounts from the same provider which they are planning on migrating to. Any ideas how I can differentiate the 2 SIP...

Confirmed, R6 is end of BCM. End of new sales is 1/3/2012 for all BCMs :-( https://support.avaya.com/css/P8/documents/100140385