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We just converted our company to Cisco and I need to remove all users from all of the old Mitel systems. I have no problem with controllers I have my hands on as I pulled the hard drives and formatted them, but I have 3300's in other countries and was wondering if there was a way to wipe the...

I am hoping someone can help me. I am trying to get the MOH files off a Mitel 3300 release 9.3.18. I can FTP into the 3300 and get to the directory and see the files but dont know the command to copy to my hard drive on my laptop. Can someone tell me how to do this?

We have Cisco 7945,7975, and 9971 phones. We are using extension mobility and when someone logs out of the phone their call history is still available on the logged out phone. Does anyone have a solution to stop this from happening. Our IT seciruty just discoverd it and they are demanding we...

Hello can anyone tell me how to change the IP address of a NSU ? I have logged into it with IMAT but can't find anywhere to change it and it has been so long since I configured one I can't remember if you had to be connected directly to it or not.

Wondering if anyone can tell me if there is a report that I could run to tell if a Extension was forwarded at a certain time. We are running CUCM version 9.1.1.200000-5. Let me try to explain what happened and why I need this. We have our receptionists forward the main number to security at end...

We have a user with a android phone than can not open a .wav file from the mitel voice mail. It will work with a Cisco voice mail.

Sorry for the ignorance but it has been so long since I have logged into this I dont remeber how? Can anyone give me a refresh. This is a 3300 running 9.0.3.17 I know it is outdated by about 11 versions but I am stuck with it until the IVR software can be configured to run with the newer realses.

Hoping someone can help. I am pretty sure there is a way in Putty to see if a mailbox has a extended absence greeting enabled. For the life of me I cant remember where it is to check. Anybody ever do this?

Does anyone no of a option anywhere in the 3300 embedded voice mail to set up a retry if the message does not get to Outlook on the first attempt? We are seeing a few users that all of a sudden there VM to EMail has quit working.

Anyone know of a good software to do this. Everyone I have tried does not offer 8k Ulaw. Trying to import into Nupoint Call director

Hoping someone can help us. We are trying to forward all of our non working numbers to a mailbox with a standard greeting. We have created a voice mail box of 3922 and when we forward the numbers to 3922 we get unity voice mail not the mailbox of 3922 any ideas? Why does Cisco make every thing...

Hello we are very new to Cisco and are really having a problem determing what Unity calls a Message only mailbox. We can get the message played but after the message is played we hear you cannot leave a message. We would like it to just hang up after the greeting not saying anything. Any help...

has znyone played with connecting Mitel 5330/5340 phones to A Cisco Call Manager. We can get the phone to ring put a call on hold and transfer a call but that is all we can get to work. We would like to be able to have the functionality of all the buttons for speed calls and such.

I know this is probably not the right forum for this but I was thinking maybe someone has played with connecting Mitel 5330/5340 phones to A Cisco Call Manager. We can get the phone to ring put a call on hold and transfer a call but that is all we can get to work. We would like to be able to...

We are trying to log into the Administrator mailbox and cant remember the default pass word

Hi we have 3300 MXe's and are wondering if there was anyway to block a inbound call if the CLI is known?

Can anyone tell what this report is? I have tried turning off all the reports that I know of and this runs everytome I go into maintenance commands it auot populates on hte screen. 2012-09-14 10:23:20 Link 1 - To Mitel - HLen 4, ILen 9, IType 5 SAPI 0 TEI 0 C/R 1 P/F 0 NR 81 NS 45 INFO Dest...

Ok I have a strange one. I have a teleworker that is a hotdesk user and all was working fine until this morning. when she logs into the phone she is unable to make outbound calls. She gets a busy signal. She is able to receive calls. I have logged her in on a phone in our office and have the...

We have a customer that would like to use this feature but they are complaing that they only use at most is 3 slots, and the system keeps incrementing I beleive up to 20. Is there any way to force Call Park to just use say 5 spots then start back over at 1? I havent been able to find any info...

Hi I have looked through the FAQ's and didnt find the problem I am having. We have a 3300 MXe software version 4.0 SP2 and are trying to configure External hotdesking. I have followed all the steps in the programming and here is the problem I am having. When I am logged into the Mitel phone and...