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  • Users: tdmneil
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  1. tdmneil

    Delayed speach on SIP trunks

    I've got a RLS11 IPO with about 25 1408s and sip trunks. The basic issue is there is always a 2 / 3 second delay on calls. The firewall is a sonicwall that is maintained by another company. The internet connection is 100meg Ethernet leased line. I gave the IPO a public IP address and bypassed...
  2. tdmneil

    User guide for T7000

    Hi, I'm sure I used to have one, but I just can't find it anywhere! Does anyone have a PDF copy of a T7000 user manual at all? I've Googled it and just comes up with it when it's running on IP Office. Thanks!
  3. tdmneil

    Voice Calls

    I'm pretty sure the answer is no, but I thought I'd give it a go. On Norstar there was a feature of 'Voice Call' where you could call an extn handsfree and have a 2 way conversation, on the IPO obviously you can page an extn but that is just one way. Is there any way to replicate this on an IPO...
  4. tdmneil

    Recreate SD card

    I need to format and re-create an SD card on a 8.0 IPO. It's not something I've needed to do that often in the past. When I have done it before my version of Manager was the same release as the IPO I was recreating. Do I need to uninstall my current 10.1 Manager and install the highest release...
  5. tdmneil

    Stupid T7324 question!

    I'm in the UK (been installing Nortel / Avaya since 1997).. Anyway, I've been watching the latest Better Call Saul on Netflix and he uses a T7324 which has a backlit screen and backlit button lcds. I've never seen one over here, where there ever any made? Or is has it just been put together as a...
  6. tdmneil

    Sip extn getting re-order tone.

    A bit of a strange one for me, it's just me messing about in my lab, but basically I've got 3300 4.2 with analog and sip trunks which all work ok. I've created a Sip extn on the 3300 which is then configured on a Mitel 3000 (that is correct, a 3000! sometimes known as a Versatility or an...
  7. tdmneil

    Some days...

    We've all been there.. No you cannot have isdn line appearances, it causes too many other issues... The reply - we've always put the call on hold and walked down to the other office to tell someone that they have a call on line 1.... We don't do 'transfers' or enquiry calls. Arrrgggghhhh!!! It's...
  8. tdmneil

    Sending stored digits to an existing call

    I'm sure there must be a way to do this, but I just can't fathom it out! IPO 9.0.12. I'm trying to set up a user key to send digits when an active call is already in place. The user wants to be able to send a string of about 10 dtmf digits when they dial an external conference bridge so they can...
  9. tdmneil

    CXI Embedded Switch and VLANS

    3300 4.2 software. Currently I've got several HP Procurves running on the network with Voice Vlan 110, Data 100. They are using LLDP and everything works well, the 3300 is connected to a tagged (trunk port on the first Procurve which is also the gateway for the 3300). They've run out of ports on...
  10. tdmneil

    Phone 16 Module

    A long story, got an 8.0 IPO with a phone 16 expansion module. One port went dead on the module so it was changed out, but a V2 Module was installed. We've never been able to get it to work. So... as it was a V2 the IPO was upgraded to 9.0. It still doesn't work. (Other V2 modules have been...
  11. tdmneil

    Extns connecting via WAN port 3300 4.2

    4.2 3300 is on a separate Vlan to the data network (a L3 procurve does the inter vlan routing). The customer has VPN access into the Data Vlan, but, their VPN routers do not support VLANs (so the remote routers only have a route to the data VLAN) I've tried adding static routes on the endpoint...
  12. tdmneil

    Adding 2nd switch to ERS 3524

    Hi All, I've googled everywhere, read loads of guides etc,etc... But my brain is fried! I've got an ERS 3524GT PWR+ connected to an IPO r9.0.8 in the lab. (My switching background is Cisco) I've set up a 3524 ERS using the Ipoffice verbose command, which works well- phones are in Vlan 42...
  13. tdmneil

    Communicator License Question

    Hi All, Just a quick question on IPO 9.1 Server edition, the majority of handsets will be soft phones- Avaya Communicator. Will there need to be an IP Endpoint license for each client? Currently the plan is to just use 'Office' or 'Power' licenses per communicator client. I'm a bit confused!??
  14. tdmneil

    Cisco 1941 will not allow Sip trunks to register

    Hi All,, I've done a fair bit of Googling but most of the answers I find relate to MN3300 Sip trunks terminating on a Cisco Call Manager. My problem is when using a TP-Link Safestream router the sip trunks on a Mitel 3300 (Rel 4.2) register and work all ok. We're changing out the Safestreams in...
  15. tdmneil

    Sip registration to carrier fails via Cisco router

    Hi All,, I've done a fair bit of Googling but most of the answers I find relate to MN3300 Sip trunks terminating on a Cisco Call Manager. My problem is when using a TP-Link Safestream router the sip trunks on the 3300 (Rel 4.2) register and work all ok. We're changing out the Safestreams in the...
  16. tdmneil

    Sip Trunks on 7.0

    Hi All, I only came on board with IPO on 8.1 after years of MN3300 & BCM. I'm finding it pretty good so far! Anyway, quick question. I have a customer with a 7.0 (36) IPO500 V2 and they are looking to try out a couple of Sip trunks. I have no problems setting this up, I have done several on 8.1...
  17. tdmneil

    CXi II Locking UP

    I've haven't worked on a 3300 for a couple of years now, used to do it all the time, so I'm a bit rusty. Anyway, CXI II 4.2 will run for about 2 to 3 hours then it will lock up with all of the network port lights on (wan, gig lan and all 16 poe ports) It shows a major alarm and there's HDD...
  18. tdmneil

    Moh on Rls 9 Linux Server

    Hi all, I've done a fair bit of googling, and have followed the instructions to lthe letter.. But I just can't get MOH on a server edition to change from tones. I have a .wav in 8k PCM 16 Bit Mono called HoldMusic.wav and transfered it to opt/ipoffice/tones/mohwavdir usinf embedded file manager...
  19. tdmneil

    External bell, ringing with 1416 set.

    Hi Guys, Simple question, customer has a 1416 digital set and wants a wall mounted bell to ring when the extension is dialled. They have spare analog extn ports. Is there anyway to make the bell ring without putting both the 1416 user and the analog user in a collective hunt group? All I could...
  20. tdmneil

    Direct extn Dial from AA (DISA)

    I've had a search through earlier posts and it looks like a big no, but is there any way to dial an extn directly when an external caller is answered by AA. Basically, the IPO 9.0 embedded VM has replaced a BCM where people used to dial 201 etc to get to a specific extn. At the moment as soon as...

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