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Hi All, I've trawled some backwaters to find an answer to this and I'm struggling.. We currently have GRTD running off our Symposium Express server. We've recently added a new application and skillset to our server and the new application is now available in GRTD, however the skillset is not...

Hi All, We currently have an issue where we need to see when our M2250 attendant console is in night service mode. I've read through various sources, many of which on tek-tips but haven't been able to find the actual prompts I need to enter to run the TFC003 or TFC004 reports, however from...

Hi All, We currently have a Symposium backed call centre with a number of agent logins that I can view through the Agent table in the Blue database, however the reception handset (extension 0) doesn't show up. I don't believe you need to log in to the reception phone. so I can kind of see why...

So you've previously been able to connect to the Symposium database from another machine? Also have you ever installed these drivers before? Because installing the drivers is a tricky business. Cheers, Jim.

Hi All! Not sure if I'll be able to get any help with this, buuuttttt.... We have a number of Windows XP machines that all have the command prompt disabled (via group policy I believe). To the point of not being able to run batch files. We currently have a batch file set up to run at logon to...

Hi All, Long time reader, first time poster. Like many other users I've normally had my questions answered by old threads or google, but this one's got me stumped. I've been reporting happily from our Symposium database (ASE/12.0.0.2/P/SWR) primarily using the iApplicationStat...