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- Users: nalleheaven
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Busy tone and intrude on agent phone display outgoing calls
Hi There, We have a Mitel 3300 controller on platform CX-II. Software 4.1 sp1. Our ACD agents have experienced an issue with making an outgoing call. When the client picks up the agent hears a busy tone and the message intrude appears on the agents phone display (5320). This is not on every...- nalleheaven
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- Replies: 7
- Forum: Mitel Networks solutions
