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Good Morning I am looking to get more search results per page in ASA. For example when I use to do disp alarms or list stations I would get a whole list of alarms or stations displayed in 20 or 30 per page. Now I am getting six stations per page,then I have to hit next for the next page. This...

Good Morning, We are using CMS Supervisor 16.3 with Avaya ASA 6.0. Is there a way to see in our call center agents are being logout of the Call center queue remotely rather than logging out themselves at the phone? Wondering if either using CMS or ASA we can tell if they are being remotely...

Hi All I was advised that console permission should only be given on an as needed basis. I looked in ASA and found that we have over 100 people with Console permission. Can anyone tell me a few of the most serious risk this may cause? Thanks in advance!

Good Morning We have had a CMS Agent Group we made for years ago but is used daily to run our cms sup reports. Today it has vanished and no one knows who deleted it. Is there a way to look what user ID deleted the Agent Group? Thanks in advance

Hi I am trying to run a report in CMS 16.x on Call Work Codes. I am only able to run them in Historical Daily,weekly and Monthly. Is there a way to run in either real time or Historical Interval ? We have just implemented the CWC and trying to use them but we currently have to wait until the...

Hi CM 6.x If we have a station with SAC active we can do a status station command and see that SAC is active. Also a similar example is the "list call-forwarding " command to see if CFW is active. Is there a command to tell if Do Not Disturb is active on a station? Thanks in advance!

Avaya cm 16.02 Is the Hospitality/Wakeup Feature available for calling External numbers as well? So far I can only get it to work with exts.

Does anyone have or know if cms supervisor 16.3 compatible with Windows 10 ?

Hi, I have created a profile55 in the CM. I am able to log into asa and have shell access, busyout and all the other commands available. The issue is that I can not login to the System Management Interface (SMI)with my login credentials while under this new profile. I get a "do not have...

thread690-1748756 I posted the above link several months back but I was never able to figure it out. It has been on the back burner for a while but we just got another security violation alert today. I am trying to figure out how to tell what station is setting off the notification. We are CM...

We currently use the Notify Me feature with our AAM 6.2 to let us know of a new voice message. We receive a email to our Outlook. Is there a similar way to set it up that I will get an email when the AAM server produces an alarm or warning ? D

Hello, Will someone please inform how to check the last reboot date on our AAM (6.2) server ? Thanks in advance ! D

We have SVN Station Security Code Violation Notification Enabled? y Once and a while I get the security notification call / alert to my phone. My question is how do you know what station is reporting the violation ? It does not display it on the phone when calling / alerting me. I tried using...

Hi Everyone, The submit button disappeared about a week ago on the bottom of this page when I use IE. So I can not submit questions or replies. It first stopped working with IE and then a few days later with Firefox as well. Today the submit button is back on Firefox but still not with IE ? Has...

I was using Call Pilot years ago and we had something called express messaging. Basically this would allow me to leave a voice mail message for a user without ringing the phone. As simple as calling the Express messaging extension, entering the user mailbox and record my message. Great little...

Hi, I looked back at old post and I see that this issue has happened to several other people as well but it seems that either they never resolved the issue or they just didn't post the resolution. Randomly at one location two users will get " Connection to server xxx.xx.x.xx is lost " and...

Hi, I looked back at old post and I see that this issue has happened to several other people as well but it seems that either they never resolved the issue or they just didn't post the resolution. Randomly at one location two users will get " Connection to server xxx.xx.x.xx is lost " and they...

I would not think it would be service affecting but yet I have never used the test failed ip-net-rgns command before and I just want to confirm that the " test failed ip-net-rgns command " is NOT service affecting ? I am using ASA 6.0 Thanks in adavance

Hi, I spent days inputting users ( one by one ) into an Enhanced List in Avaya Aura Messaging. I recently deleted one of the two list I spent quite sometime building ! I was wondering if there is a way to restore a mailbox / Enhanced List once it is deleted ???? On the Avaya site I saw...

Hey Guys, I spent days inputting users ( one by one ) into an Enhanced List in Avaya Aura Messaging. I recently deleted one of the two list I spent quite sometime building ! I was wondering is there a way to restore a mailbox / Enhanced List once it is deleted ???? Please say yes ! On the...