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A customer has an OPT11 Rls 22.8D and Meridian Mail Rls 13.11.12. They changed PRI providors and at cutover we had trouble getting caller id. After going back and forth with them they changed the protocol from NI2 to D100. Now caller id works on the sets but is not working for Meridian Mail when...

I had to replace the Base Function Tray on a BCM 400 4.0 with mirrored drives. Now i have hard drive activity but it hasn't come all the way up after three hours. I can see activity on the sereial port and it seems like it is progressing but it's taking forever. Has anybody seen this before? Any...

I'm looking for the default password for NEC's Desktop Configuration Manager. Can't find it in the docs I have.

I have a CS1K 7.5 that calls a BCM50 Rls 6.0 thru CDP to SIP trunks. That part works. If the user in the BCM forwards off site, calls to their DID forward ok but CDP calls from the CS1K on the SIP trunks don't. Using BCM monitor I see the call come in but never tries to go out the PRI. Is there...

I am trying to forward calls from X2302, which has a mailbox 2302, to an application (voice menu) in Callpilot. I've changed the FDN/Hunt to 5302, and built 5302 as a dummy ACD that NCFWs to Callpilot, and as a Phantom DN that DCFWs to Callpilot. Both ways keep the originally dialed DN info and...

I'm upgrading a CS1000 to 7.0 with two new MGCs. They have the correct CLAN and TLAN info and get Registration granted on the call server. They get the correct loop and shelf, but one doesn't get the centralized software upgrade. If I "stat ucm sys" in load 117 they come back as unregistered. I...