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  • Users: Allenness
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  1. Allenness

    How to check if the system is running a maintenance routine

    I need to replace the battery backup unit on my Nortel Option 11 rack. I was told that before powering the system down, I should call our local vendor, have them dial in to make sure the system isn't running any maintenance routines that may get disrupted and cause data corruption. I know how to...
  2. Allenness

    Incoming call doesn't ring on a 500 set (Fax line)

    I have an Option 11 system, and for some reason, inbound calls on a fax line aren't ringing anymore, so the fax machine can't receive a fax. If I know when the call is coming in, I can manually start the fax to receive, or answer a voice call on that line, so the line itself is fine, but there...
  3. Allenness

    PBX or Telco? Help with dial tone after completing the number

    Greetings, I have an Option 11 PBX and experiencing an intermittent issue with dial tone popping up immediately after completing the last digit when dialing a number (using 2008 and 2616 units). As soon as the last digit is pressed, it just goes back to dial tone instead of connecting...

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